Priceless Consulting

10/06/2026

When service stops short, costs rise — for customers and your teams.

Repeat contacts, manual workarounds and disconnected systems consume time and drive up volumes. Teams become stretched and outcomes don’t improve.

Agentic AI picks up where traditional service ends: it reasons through context, triggers actions across systems and completes end-to-end resolutions.

🔹 Faster resolution times
🔹 Lower cost per interaction
🔹 Teams focused on complex, high-value work

Shift your customer service approach with PRICELESS CONSULTING, LDA

https://partners-zendesk.com/priceless-consulting-lda/zendesk-agentic-service-playbook-en-us-26?lang=en_US&utm_source=fb&utm_term=38773

03/06/2026

Turn customer service into a growth engine with Agentic AI.

For too long service has been treated as a cost. Data shows otherwise: 86% of customers say fast, accurate resolutions strongly influence repeat purchases. That makes every resolved issue a loyalty moment—and a revenue opportunity.

Agentic AI lets you deliver consistent, scalable, high-quality support without continuously expanding your team.

🔹 Faster, more accurate customer resolutions
🔹 Consistent experiences at scale
🔹 Reduced need for headcount growth
🔹 Every interaction contributes to future revenue

Discover how PRICELESS CONSULTING, LDA can help you shift CX from cost centre to strategic growth driver.

https://partners-zendesk.com/priceless-consulting-lda/zendesk-agentic-service-playbook-en-us-26?lang=en_US&utm_source=fb&utm_term=39405

27/05/2026

Zoho CRM: Ficar no Gratuito ou mudar para o Professional? 🤔

Se a sua empresa está a crescer, as limitações da versão gratuita podem estar a travar as suas vendas. Descubra quando vale a pena fazer o upgrade nesta análise rápida da Priceless Consulting.

Zoho CRM Free ou Professional? Compare funcionalidades, limites e preços e descubra o melhor plano para o seu negócio.

27/05/2026

Knowledge is the foundation of agentic service.

Even the most advanced AI will mirror an outdated, fragmented, or incomplete knowledge base. To get reliable, accurate agent responses you need unified, connected and continuously improved knowledge — optimised for both AI agents and human readers.

🔹 Single, consistent knowledge source for all agents
🔹 Continuous improvement to reduce outdated answers
🔹 Optimised content structure for AI + human consumption
🔹 Foundation-first approach to reliable agentic service

Get the step-by-step Agentic Service Playbook with PRICELESS CONSULTING, LDA.

https://partners-zendesk.com/priceless-consulting-lda/zendesk-agentic-service-playbook-en-us-26?lang=en_US&utm_source=fb&utm_term=39402

21/05/2026

O seu suporte ao cliente fecha às 18h? 🕒❌

Com os chatbots no Zoho Desk, a sua empresa responde instantaneamente 24/7, resolve dúvidas automáticas e liberta a equipa para casos complexos.

Aprenda a configurar Guided Conversations (Chatbots) no Zoho Desk e automatize o suporte ao cliente com chatbots inteligentes.

20/05/2026

AI in service: it’s not plug-and-play.

True value comes when AI is embedded in a strategic framework that connects people, processes and knowledge. Agentic AI does more than answer questions — it reviews purchase history, assesses eligibility, triggers refunds, arranges logistics and confirms resolution within a single flow.

But successful deployment needs the right foundation:
🔹 Clean, well-structured knowledge bases
🔹 Defined workflows that map end-to-end actions
🔹 Human teammates to handle empathy and judgment

Learn how PRICELESS CONSULTING, LDA helps you build that foundation.

https://partners-zendesk.com/priceless-consulting-lda/zendesk-agentic-service-playbook-en-us-26?lang=en_US&utm_source=fb&utm_term=39399

13/05/2026

O seu CRM está isolado ou integrado? 🔗

Pare de saltar entre abas. Descubra como conectar o Zoho CRM às suas ferramentas favoritas para eliminar o trabalho manual e vender mais.

Descubra como as principais integrações Zoho CRM podem transformar a produtividade da sua equipa e eliminar silos de informação.

12/05/2026

Customers now compare your service to the best experience they’ve had — anywhere.

Customer expectations have shifted: they want issues handled, not just answered. Agentic customer service moves requests forward and completes the job behind them, turning responses into outcomes.

🔹 Fewer handoffs, more resolutions
🔹 Systems that act to progress requests
🔹 Better customer outcomes and reduced repeat contacts
🔹 Aligns service with modern experience expectations

Explore what customers expect now with PRICELESS CONSULTING, LDA

https://partners-zendesk.com/priceless-consulting-lda/zendesk-agentic-service-playbook-en-us-26?lang=en_US&utm_source=fb&utm_term=38755

04/05/2026

Responda aos clientes em segundos! ⏱️

Veja como a Priceless Consulting utiliza as Macros do Zendesk para eliminar o trabalho repetitivo e acelerar o atendimento.

Confira o vídeo:
https://www.youtube.com/watch?v=hw4p5b2mO-0

Muitas equipas de suporte perdem tempo a escrever as mesmas respostas repetidamente. A Priceless Consulting demonstra neste vídeo como as Macros do Zendesk p...

01/05/2026

85% of CX leaders say customers will drop brands that can't resolve their issue on first contact. Not eventually. Immediately.

Handle time. Deflection rate. Ticket volume. None of it matters if the problem isn't actually solved.



Explore how PRICELESS CONSULTING, LDA can help you make resolutions your north star.

https://partners-zendesk.com/priceless-consulting-lda/zendesk-cx-trends-2026?lang=en_US&utm_source=fb&utm_term=37902