Genpact Poland

22/02/2021

We’re not staying silent and so should you. Come follow us on Genpact Europe page and connect with us!

17/10/2019

Service Design is an emerging discipline fusing , research, and digital tools. Learn more here:

Service Design, transformation's next frontier, places the customer at the center of the journey, interconnecting digital and non-digital touchpoints.

17/10/2019

If is poor, people rarely keep quiet. But they don't see the struggle behind the scenes. That's why businesses must connect across front, middle, and back office processes.

See why you must improve processes across the front, middle, and back office to offer exceptional experiences to customers, employees, and partners.

01/04/2019

We are moving! Thank you for following our activities on Genpact Poland page. We are now moving to Genpact Europe. So we invite you to like Genpact Europe page, you will find us there.

27/03/2019

Hi Genpacteer to be,

Which is your biggest dream? How do you imagine your journey from now on? Ambition will certainly help you explore to the moon and back, we are sure of that, but doing so in a multicultural environment, surrounded by great people will make the experience memorable. At Genpact, young professionals can learn about accounting, procurement, customer service, while even upgrading their language skills. Sounds good, right?

Our colleagues have access to a wide range of learning and development opportunities, special discounts and subscriptions, insurances and well-being activities, while building solid knowledge on a wide range of activities.

Learn more about Genpact from www.genpact.com / www.youyourself.pl

What will you do daily?

•Answering clients’ questions/ requests (contact via email, phone)
•Order management (verifying data, entering data into the system)
•Taking care of the correctness of the documentation
•Checking the price and quality of the products
•Solving customers’ problems
•Contact with the customer

What are we looking for?

•Very good knowledge of English
•Good MS Office (especially MS Excel) knowledge
•Analytical thinking and ability to learn fast
•Personal culture and ability to deal with the client properly
•High motivation and willingness to learn
•Ability to work under time pressure
•Welcome experience in accounting

What can we offer?

•Attractive salary
•Stable job offer - employment contract
•Work in the multicultural environment
•Various trainings (initiating, soft skills)
•Possibility of development
•Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)

Kindly please see our Privacy Notice for Employment Candidates:

http://www.genpact.com/about-us/privacy-notice-for-employment-candidates

27/03/2019

Hi Genpacteer to be,

Which is your biggest dream? How do you imagine your journey from now on? Ambition will certainly help you explore to the moon and back, we are sure of that, but doing so in a multicultural environment, surrounded by great people will make the experience memorable. At Genpact, young professionals can learn about accounting, procurement, customer service, while even upgrading their language skills. Sounds good, right?

Our colleagues have access to a wide range of learning and development opportunities, special discounts and subscriptions, insurances and wellbeing activities, while building solid knowledge on a wide range of activities.

Learn more about Genpact from www.genpact.com / www.youyourself.pl

What will you do daily?

•Answering clients’ questions/ requests (contact via email, phone)
•Order management (verifying data, entering data into the system)
•Taking care of the correctness of the documentation
•Checking the price and quality of the products
•Solving customers’ problems
•Contact with the customer

What are we looking for?

•Very good knowledge of Italian
•Communicative level of English
•Good MS Office (especially MS Excel) knowledge
•Analytical thinking and ability to learn fast
•Personal culture and ability to deal with the client properly
•High motivation and willingness to learn
•Ability to work under time pressure
•Welcome experience in accounting

What can we offer?

•Attractive salary
•Stable job offer - employment contract
•Work in the multicultural environment
•Various trainings (initiating, soft skills)
•Possibility of development
•Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)

Kindly please see our Privacy Notice for Employment Candidates:

http://www.genpact.com/about-us/privacy-notice-for-employment-candidates

27/03/2019

Znasz niemiecki na poziomie B1 i chciałbyś się podszkolić?
Zacznij swoja karierę zawodowa u nas!
Poszukujemy chętnych do nowego zespołu, jednocześnie oferujemy kursy doszkalające
od poziomu B1!

Jaki jest zakres obowiązków?

• Odpowiadanie na zapytania klientów (kontakt głownie mailowy)
• Procesowanie zamówień (przyjmowanie, sprawdzanie danych, wprowadzanie zamówień do systemu)
• Dbanie o poprawność i prawidłowość dokumentacji
• Praca w systemie SAP
• Rozwiązywanie problemów klientów
• Kontakt z klientem

Czego poszukujemy?

• Znajomość języka niemieckiego na poziomie min. B1
• Komunikatywna znajomość języka angielskiego
• Chęci do nauki i uczestniczenia w szkoleniach
• Znajomość pakietu MS Office
• Umiejętności analitycznego myślenia i szybkiego uczenia się
• Motywacji do pracy oraz chęć rozwoju
• Umiejętności pracy pod presją czasu
Co proponujemy?

• Stabilne warunki zatrudnienia - umowa o pracę
• Kurs doszkalający z języka niemieckiego – z poziomu min. B1
• Pracę w międzynarodowym środowisku
• Uczestnictwo w szkoleniach (wdrożeniowe, umiejętności miękkie, szkolenia systemowe)
• Możliwości rozwoju
• Benefity (ubezpieczenie, opieka medyczna Luxmed, karta Multisport, dodatkowe dni urlopu)

27/03/2019

Hi Genpacteer to be,

Which is your biggest dream? How do you imagine your journey from now on? Ambition will certainly help you explore to the moon and back, we are sure of that, but doing so in a multicultural environment, surrounded by great people will make the experience memorable.
At Genpact, young professionals can learn about accounting, procurement, customer service, while even upgrading their language skills. Sounds good, right?
Our colleagues have access to a wide range of learning and development opportunities, special discounts and subscriptions, insurances and wellbeing activities, while building solid knowledge on a wide range of activities.

Learn more about Genpact from www.genpact.com / www.youyourself.ro

Responsibilities
• Creating and booking of Orders in the ERP system
• Handling customer requests
• Ensure resolution to customer requests
• Contact with the customers via e-mails/phone
• Updating the information in the system (regarding clients, supplies, pricing)
• Gathering information from logistics partners
• Building a relation with clients and sales representatives
• Checking and solving potential issues between client purchase orders and system information
• Solving issues regarding damaged goods, shipment delayed, etc.
• Handling complaints related to logistics and return transports

What are we looking for?
• Very good knowledge of German, min. B2
• Communicative level of English
• Good MS Office (especially MS Excel) knowledge
• Analytical thinking and ability to learn fast
• Personal culture and ability to deal with the client properly
• High motivation and willingness to learn
• Ability to work under time pressure

What can we offer?
• Attractive salary
• Stable job offer – employment contract
• Work in the multicultural environment
• Various trainings (initiating, soft skills)
• Possibility of development
• Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)

27/03/2019

Genpact
Function: Operations
Krakow, Poland

We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.
From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, re-imagine every process, and reinvent companies’ ways of working.

Our focus is to make sure we have the right set of people delivering what we promise. People who think with design, dream in digital, and solve problems with data and analytics. People who obsess over operations, focus on the details, and lead change by being curious, incisive and courageous in everything they do—on a foundation of unyielding integrity.

We are Genpact. Transformation happens here. Come, be a part of our exciting journey!

Inviting applications for the role of a Back-Office Specialist with Nordic language.
Responsibilities
• Back office operations support
• Dividing tasks within the teams
• Manage system stop and provide approval as per company guidelines
• Answering customers’ questions and queries via email and chat mainly
• Resolving problems
• Communicate with vendors/ partners to solve their queries

Qualifications
Minimum qualifications
Very Good Swedish/ Danish/ Finnish skills
Communicative level of English
Good MS Office (especially MS Excel) knowledge
Analytical thinking and ability to learn fast
Personal culture and ability to deal with the client properly
High motivation and willingness to learn
University graduate

Preferred Qualifications / Skills
Previous experience in Customer Care/ Office Work
Familiarity with SAP

We offer:
Attractive salary
Stable job offer – employment contract
Various trainings (initiating, soft skills)
Possibility of development
Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)

Location
Krakow, Poland

Shift
Day Shift

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, s*x, age, national origin, citizenship status, marital status, military/veteran status, genetic information, s*xual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

27/03/2019

Hi Genpacteer to be,

Which is your biggest dream? How do you imagine your journey from now on? Ambition will certainly help you explore to the moon and back, we are sure of that, but doing so in a multicultural environment, surrounded by great people will make the experience memorable. At Genpact, young professionals can learn about accounting, procurement, customer service, while even upgrading their language skills. Sounds good, right?

Our colleagues have access to a wide range of learning and development opportunities, special discounts and subscriptions, insurances and wellbeing activities, while building solid knowledge on a wide range of activities.

Learn more about Genpact from www.genpact.com
Accounts Receivable Analyst/Specialist with German

Miejsce pracy: Kraków

What will you do daily?
• Facilitating the identification and resolution of any customer disputes
• Handling incoming and outgoing calls /emails
• Monitors overdue positions by performing activities related to outstanding debt
• Allocating and clarifying payments
• Managing unapplied/unallocated cash
• Working closely with Cash Application team to ensure correct matching of payments
• Following up with customers, requests for payments and investigates the reasons for non-payments
• Communicates with internal and external customers
• Month end processing and reporting requirements
• Ensuring all associate activities are compliant to audit requirements
• Ensure Key Metric’s and SLAs are met and service is delivered as expected

What are we looking for?
• Good knowledge of German, willingness to use the skills on daily basics
• Communicative level of English
• Good MS Office (especially MS Excel) knowledge
• Analytical thinking and ability to learn fast
• Personal culture and ability to deal with the client properly
• High motivation and willingness to learn

What can we offer?
• Attractive salary
• Possibility to take part in the new process
• Stable job offer – employment contract
• Work in the multicultural environment
• Various trainings (initiating, soft skills)
• Possibility of development
• Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)