Konecta Global Clients Division in Romania

Konecta Global Clients Division in Romania We are hybrid experience makers. We seamlessly orchestrate human and AI agents to make every experience feel special.

www.konecta-group.com

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 24 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, tech

nical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

01/01/2025

Together, we’ve tackled challenges, reached milestones, and made things happen—all thanks to the trust of our clients and the unstoppable dedication of our team.Here’s to making the next year even bigger, bolder, and better.Wishing everyone a Happy New Year filled with success, joy, and growth! 💙

Let’s keep the holiday gratitude alive! 📝✨ Write a thank-you note to someone who’s made your year special. A small gestu...
27/12/2024

Let’s keep the holiday gratitude alive! 📝✨

Write a thank-you note to someone who’s made your year special. A small gesture can mean so much. 💖

Who’s on your thank-you list?

🎄 Warm holiday wishes and Merry Xmas from all of us at Konecta! May your season be filled with joy, love, and laughter. ...
23/12/2024

🎄 Warm holiday wishes and Merry Xmas from all of us at Konecta! May your season be filled with joy, love, and laughter. 💖

Tips for Customer Care AgentsHere’s a quick tip for delivering top-notch customer service during the holiday rush: ‘Stay...
20/12/2024

Tips for Customer Care Agents

Here’s a quick tip for delivering top-notch customer service during the holiday rush: ‘Stay patient, listen carefully, and empathize.’ 🌟 A little kindness goes a long way in creating great customer experiences. 💬
What’s your secret for staying calm during busy times? Share with us! 👇

Winter is here! ❄️ Which winter essential can’t you live without?🧣 Warm scarves☕ Hot cocoa🧤 Cozy gloves🎄 Holiday decorat...
18/12/2024

Winter is here! ❄️ Which winter essential can’t you live without?

🧣 Warm scarves
☕ Hot cocoa
🧤 Cozy gloves
🎄 Holiday decorations

Drop your answer below! Let’s find out the team’s ultimate winter must-have! ⛄

The holidays are just around the corner, and we want to hear from you! 🎄✨ What’s your favorite holiday tradition? Is it ...
13/12/2024

The holidays are just around the corner, and we want to hear from you! 🎄✨
What’s your favorite holiday tradition? Is it baking cookies, decorating the tree, or something unique to your family? 🎅
Share it with us and let’s spread some festive cheer! 🎁

Human Rights DayToday, we honor Human Rights Day. 🌍✨ At Konecta, we celebrate equality, diversity, and the right for eve...
10/12/2024

Human Rights Day

Today, we honor Human Rights Day. 🌍✨ At Konecta, we celebrate equality, diversity, and the right for everyone to thrive in a supportive environment. Let’s continue to create a workplace and world where everyone’s rights are respected. 🤝

It’s St. Nicholas Day! 🎅 Did you find treats in your shoes this morning or… something else? 👀😂 Drop a photo of your ‘sur...
06/12/2024

It’s St. Nicholas Day! 🎅 Did you find treats in your shoes this morning or… something else? 👀😂

Drop a photo of your ‘surprise’ in the comments and let’s see how St. Nick treated you this year! 🥰

Need to speed up your workflow? 💻Here’s a quick keyboard shortcut to save time: ‘CTRL + Shift + T’ to reopen that tab yo...
28/11/2024

Need to speed up your workflow? 💻

Here’s a quick keyboard shortcut to save time: ‘CTRL + Shift + T’ to reopen that tab you accidentally closed! 🤯✨

Share your favorite tech tip below.

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