Practice Consulting

20/03/2023

مطلوب عاجلا
سواق دفار توزيع منتجات
الخبره السابقه ضرورية
رخصه عامه
السكن في الخرطوم
إرسال السيرة الذاتيه او اي معلومات في الواتساب
0903730856

التوظيف فوري بعد المقابله

05/03/2021

Our Client international company working in Freight Forwarding – Logistics & Supply Chain looking for Customer Service Manager

PURPOSE OF THE JOB
Provide an overview of the job, its context, and the contribution that it makes.
The Customer Service Agents will be working in a busy fast paced Customer Service Department and the successful candidate will be responsible for liaising with and auctioning incoming calls from both internal & external customers, suppliers and Agents regarding Freight shipments/bookings.
It will also involve managing Key Account customers, answering their enquiries and queries, Tracing & Tracking Freight keeping customers updated at all times, acknowledgment of deliveries, collections and
bookings, data Entry and all Freight Administration and ensuring accurate costing and revenue’s are applied
to each shipment.

DUTIES AND RESPONSIBILITIES
• Fulfill responsibilities of a Customer Service Agent as outlined in the position description above.
•Manage daily customer service activity within their respective customer servicing cluster.
• Serve as the first point of escalation for customer queries/problems that customer service representatives in the team are unable to close or resolve.
•Ensures customer service coordinators adhere to the company’s philosophy of personal and local CS
•Ensure staffing levels within their respective cluster are adequate to deliver required level of service.
• Provide tools and training required for servicing staff in order to deliver excellent customer service.
•Work closely with other Managers to develop sales and servicing strategies that enables the branch to meet its budgetary requirements
•Ensure all file closing is done in a timely manner across the servicing cluster, maximizing profitability and addressing issues that could affect profitability in the future.
•Communicate operational and commercial needs of the branch and the branch’s clients to overseas colleagues, guaranteeing operational consistency and customer satisfaction
•Ensure that all customer service cluster staff understand operational procedures and play an integral role in on-boarding clients, creating seamless transitions and maximizing client retention.

• KNOWLEDGE
• Knowledge of Freight Forwarder Operations including the following:
• Basic IATA / NVOCC Knowledge
• FAA, TSA, FMC Regulations
• Export Regulations / AES
• General CBP Knowledge
• Clearance procedures / AMS - AAMS / POA

SKILLS
• Excellent knowledge of Microsoft office
Products, especially Outlook, Word, Excel and PowerPoint
• Attention to detail.
• Excellent business writing and verbal communication skills

Ability
• Quickly adapt & work with new Software • Function well as part of a team.

EXPERIENCE
• 3-5 years of related experience in freight forwarding / NVOCC / Sales / Customer Service

Basic Requirements
1. Bachelor’s degree in any field.
2. Fluent in English and should be currently employed in the same or a similar field.
3. Flexible to travel and relocate as per company requirement

Send CV to [email protected]
Please mention job name in subject line

05/03/2021

Our Client international company working in Freight Forwarding – Logistics & Supply Chain looking for Sales Manager

PURPOSE OF THE JOB
Provide an overview of the job, its context, and the contribution that it makes.
The position is a link between Carrier and Shipper, and delivers products to customers in an effective manner maximizing revenue for the firm. The essential job duties include relationship management, sales organization engagement, new business integration, business/technical support, account
profitability support, and high-level issue resolution whilst ensuring timely delivery and smooth interaction between the different parties involved; the operations team, procurement team, shipper and buyer.

DUTIES AND RESPONSIBILITIES Achieving sales goals through hands on market planning, personal sales ex*****on, and development of business relationships with key customers (Exporters & Importers), new business, and retention for International (Exports & Imports), Domestic & Cross border cargo
• Will be responsible for Increasing the Market Share of the Company in the assigned territory in CEP (Courier, express, Parcel) segment and in Freight forwarding.
• Take up additional sales tasks / projects as required to meet the Company’s needs.
• Correspond with Regional Business Development Manager on a weekly basis for TP customer onboarding, Volume projections, pipeline management and resolving service oriented issues. Also, provide weekly performance reports for their teams.
• Creating informative presentations; Presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences.
• In addition to on- boarding new clients, Managers will be responsible to harbor and grow the existing business flow in order to achieve financial and organizational goal.
• Should have an extensive pipeline of customers in the assigned zone for better market pe*******on.
• Coordinate with operations, CFSD, CSSV and other departments to manage and resolve team’s issues.
• Cater to all of customers’ queries and individual requests in order to provide the best possible service-oriented experience.
• Assist CFSD to recover outstanding dues (old and current) from existing credit customers.

Knowledge

• Customer atisfaction understanding
• Understanding of business environments.
• Good knowledge of industry standard
and methodologies

SKILLS
• Customer service skills
• Problem-solving
• Prioritize tasks ability.
• Attention to detail.
• Excellent business writing and verbal
communication skills

Ability
• Problem solving.
• Ability to analysis conflicts situations
and reporting
• Function well as part of a team.
• Able to multi-task and work in a fast-
paced environment.

EXPERIENCE
1. 3 to 10 years’ experience in a Sales based profile.
2. Good network with liners, airlines etc and a robust knowledge of all processes involved.

EDUCATION
Indicate the level of education required.
1. Bachelor’s degree in any field.
2. Fluent in English and should be currently employed in the same or a similar field.
3. Flexible to travel and relocate as per company requirement

Send CV to [email protected]
Please mention job name in subject line

15/07/2020

Senoir Accountant / Controller with 7 years solid experince needed urgently

Please send your CV in word format - PDF to :

[email protected]

13/04/2020

الوظيفه متاحه حاليا لعدم اختيار الشخص المناسب ، الرجاء لمن لم يرسل السيرة الذاتية المرة السابقة ارسالها الان

Practice Consulting

Our client working in business and service field looking to recruit

Personal Assistant to CEO

Salary Range: 12,000 – 17,000

ResponsibilitiesAnswer phone calls received and direct them appropriatelyRecord notes and messages for the CEO
Schedule and arrange meetings and conferencesPerform as a liaison between the CEO and staff as requiredAct as the first point of contact for the employee as necessaryManage the CEO calendar and appointment schedulingManaging the CEO filing system Read and write correspondence in email form

Skills
Highly organizedProficient in computer technology especially
Microsoft Office applicationsDetail-oriented multi-taskExcellent communication skills in both English and ArabicCan work under pressure and meet deadlinesProactive and enthusiastic about delivering positive resultsCustomer service skillsProblem-solving الف

Experience
2-4 working experience as personal assistant or secretary.

Education
University Degree in any suitable fieldA certificate from a secretarial school preferred

Send CV and supporting documents to:
[email protected]

02/04/2020

Our client looking to recruit
Crane Operators
Grove gmk3060

ROLE SUMMARY
Operate and maintain heavy, motorized equipment used in earth moving, structures construction and maintenance in a safe and efficient manner
Skills
•Know safety policies and procedures
•Good attitude and manner
•Obey the supervisor instruction
•Fair working knowledge of English

Experience
•Three years experience in grove crane and five years experience in other cranes

Education
•Vocational Diploma or vocational assessment certificate

Send CV to [email protected]
Please mention position name in email subject line

18/03/2020

16/03/2020

Dear Practice customers

Its been very nice to deal with all your CV for our past clients vacant positions.

congratulations for those who selected to work with clients firm , and best of luck for who short listed and not selected, we assure that your CV will be in our data for any suitable future position.

And we ask those who didn't send their CV for coming job opportunities to email direct to our email [email protected] , and please send in Word or Pdf only with mentioning your field of interest in subject line.

regards

Practice Consulting

24/02/2020

Please to apply for jobs send your application to
[email protected]