Examinare AB

05/07/2021

Today churn rate has become a popular expression, before most call-centers and telemarketing was using it more than the average companies. With all the reaction of Covid-19 and when more and more companies have to reinvent themselves, churn rate is more and more important.

Read more on what Churn Rate really is.

Today churn rate has become a popular expression, before most call-centers and telemarketing was usi....

03/07/2021

Service quality survey with Delivery Evaluator.

When creating a service quality survey there is a lot of factors involved in the project. It is not something that you should take lightly. Templates and word files that you can download online are not adjusted to your needs. That is one of the reasons why Delivery Evaluator will as a single solution solve your project when creating a service quality follow-up.

Read more:

When creating a service quality survey there is a lot of factors involved in the project. It is not something that you s

06/12/2019

Examinare Gadgets version 2.2 now released.

For 3 years, Examinare Gadgets has been used for various types of feedback, now we are releasing our survey kiosk system version 2.2 and we also have a new website for Examinare Gadgets.

For 3 years, Examinare Gadgets has been used for various types of feedback, now we are releasing our survey kiosk system

04/10/2019

When you are creating a university project, there is always a need to make it as cost-efficient, as possible. It can be done the good affordable way and the tiresome free way.

Many free tools have limitations, that in the end will limit the analyzing or gathering of your results. Therefore, we describe a few points below helping to avoid these limitations or mistakes, which might make you lose time and money on your research project.

25/09/2019

We often get a question, “Why do we need internal Surveys, when we have ###X comparison site”. Here are few undeniable reasons of how you can enhance your business by now going the free-for-all way.

Well, as you might know we at Clinic Evaluator (part of Examinare AB) help Clinics to automate the Satisfaction Surveys

16/09/2019

Success of any business (and a café is not an exception) is to meet the desires of the customers and even anticipate them. Are certain baristas professional enough? In what aspects is your café better or worse than the competitors? How does your pricing model hold up to the rest of the market? Knowing exact and timely answers to these and other important questions can play a significant part in the development and future strategies of your coffee business.

Success of any business (and a café is not an exception) is to meet the desires of the customers and even anticip

09/09/2019

Since start Delivery Evaluator has been used with e-commerce companies who want to track their sales. Now we introduce the new extension that makes it possible for Pharmacy companies to use Delivery Evaluator for the ongoing Customer Satisfaction Surveys.

Since start Delivery Evaluator has been used with e-commerce companies who want to track their sales, well now we introd

19/08/2019

When the customer cancels his streaming service subscription, it’s really important for the company to know the reason of it. Was the service under his expectations, has he found the cheaper price proposal, is he having temporary money difficulties?

Why Cancel is an automatic system, which tracks customer unsubscriptions, sends them a short survey in a set time frame, reminders (if needed), analyzes the gathered responses and presents them in a convenient form for the further work on the improvement of your business.

When the customer cancels his streaming service subscription, it’s really important for the company to know the reason of it. Was the service under his expectations, has he found the cheaper price proposal, is he having temporary money difficulties? Why Cancel is an automatic system, which tracks ...

12/08/2019

There is no reason for stopping your marketing activities when the trial period of your SaaS users is over or your paid users unsubscribe from the service. It’s just the opposite! You have a golden opportunity to obtain the valuable information, which can then be used to influence the factors that stop people from becoming your regular clients or even to change your business model.

Why Cancel is the number one tool that will come handy in these and many other similar situations. After being connected to your system or website, it works in fully automatic mode by identifying your unsubscribed customers, sending them an appropriate survey, collecting the answers and, finally, informing you with data that will significantly help you enhance your SaaS business performance.

There is no reason for stopping your marketing activities when the trial period of your SaaS users is over or your paid users unsubscribe from the service. It’s just the opposite! You have a golden opportunity to obtain the valuable information, which can then be used to influence the factors that...

08/08/2019

People are different, so are their tastes. Your online newspaper can’t be adored by everyone and satisfy all the readers, but having the exact numbers in your hands together with exact reasons of why people leave or lose interest to your media is a great weapon in minimizing the dissatisfaction.

Why Cancel provides an intuitive and easy to use system for controlling unsubscribers, finding out what makes them leave and analyzing the received data in the informative form.

OPSQMS is more than just an online Questionnaire or a form of questions, it is a partnership between Examinare and your online publication. We work with Online data and Reviews + Subscriber Onboarding and Exit Forms to build a view of your Online Reputation Ongoing.

30/07/2019

Find out how to reduce the lost subscribers, retain the existing ones and identify the ways of attracting new readers to your newspaper or magazine with our Why Cancel. Set it up once and use it daily. You can’t avoid losing customers, but minimizing losses is fully in your hands.

Why Cancel controls the unsubscription process and provides you with the basic information needed for making changes to your business or its offerings.

https://www.examinare.com/en/news/2019/05/08/follow-up-cancellations-of-daily-newspapers-via-sms-surveys-and-e-mail-surveys/