27/08/2026
🎓 Yesterday, Human Capital (Singapore) was honoured to celebrate a significant milestone with TungLok Group — the graduation of 18 leaders from the Organisational Excellence Programme, leading to the WSQ Diploma in Human Resource.
🌟 We were privileged to have our Guest-of-Honour, Mr Lee Hong Chuang 李宏壮, Member of Parliament for Jurong East–Bukit Batok GRC and Managing Partner of SkillsFrontier Solutions, who reminded graduates that:
"TungLok's choice is not to wait for conditions to get easier, but to actively nurture people who can change the way we work and drive the business forward... Methods can change, but standards cannot be lowered."
He added that true transformation starts from within:
"Ultimately, a business is driven by its people. So TungLok's transformation begins not with technology, but with people."
🌟 Special Guest, Ms Julia Ng, Chief Workforce Development Officer of the Singapore Business Federation, said:
"The challenge for Tung Lok… is to use technology to free its people to become even better at the profoundly human work of hospitality and placemaking. …This is also why I value my many brainstorming conversations with Geok Choo… Geok Choo is seldom content to discuss only what can be done today. She is always looking around the corner and asking what businesses and workers will need next. Even before this cohort graduated, she was already actively working with Tung Lok's management on how the Group could pivot from leadership development into its next phase of transformation — business remodelling, AI and data-enabled automation, and job redesign under the Enterprise Workforce Transformation Package or EWTP in short."
🌟 The learning journey saw the support of Mr Andrew Tjioe Ka Men PBM, Founder, President & CEO of TungLok Group, and the Group's commitment to investing in the people who know the business best. As he put it:
"Consultants can give us advice, and technology and AI can help us work more efficiently — but no one understands TungLok better than our own people. It is our own people who will truly drive TungLok's transformation."
He was firm, too, on what shouldn't change:
"Our standards cannot be lowered. Food quality, service standards, and our care for customers must never be compromised."
🌟 There is no stronger example of leadership by example than Mdm Tjioe Ka In, who attended all seven modules alongside her own leaders.
And she was not alone.
Alongside her were 17 of TungLok's outlet General Managers, chefs and corporate leaders, coming together every Wednesday to learn, challenge existing practices and strengthen their capabilities for the future.
In her words:
"Learning together changes the conversation. We no longer talk about improvement — we speak the same language, face the same challenges, and solve them together."
At HCS, we believe that transformation cannot be achieved through recruitment alone. It begins with the people already within the organisation — equipping them with the knowledge, skills and confidence to lead change from where they are.
Congratulations once again to all 18 graduates on this significant achievement. We are proud to have been part of this journey and look forward to seeing how the lessons, conversations and shared experiences from the classroom will continue to shape TungLok Group's future. 👏
