Operational Excellence Consulting

Operational Excellence Consulting Our aim is to support our clients in designing, managing and executing lasting beneficial change.

Operational Excellence Consulting is a distinguished Singapore-based management consultancy, specializing in driving transformative growth by maximizing customer value and minimizing waste through Design Thinking and Lean methodologies. Operational Excellence Consulting is a management training and consulting firm that takes a human-centered approach to helping organizations in the public and priv

ate sectors to work smarter and grow faster. One of our unique strengths is going beyond a tools-focused approach to seamlessly integrate customer experience, people, processes, technology and continuous improvement initiatives to suit the specific needs and situations of our clients. WHAT WE DO

Based in Singapore, we provide corporate learning programs and management advisory services to assist our clients to achieve breakthrough in customer experience and business performance. WHO WE SERVE

We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries. They include manufacturing, engineering, technology, printing, media, aerospace, defence, financial services and insurance, education, retail, oil and gas, etc. WHAT WE FOCUS

Our firm's key capabilities are Strategy Deployment, Design Thinking, Customer Experience Management, Lean Process Redesign, TQM, TPM, Benchmarking and Operational Excellence. To find out more about our services or to discuss how we can help your organization, please contact us.

🚀 Tired of fixing the same problems again and again?Traditional RCA often stops at “what went wrong.” Behavioural RCA go...
05/08/2026

🚀 Tired of fixing the same problems again and again?

Traditional RCA often stops at “what went wrong.” Behavioural RCA goes further — asking why people acted the way they did and what systems shaped those choices.

The bRCA Masterclass gives your team practical tools to:
✅ Spot behavioural and cultural root causes, not just technical ones
✅ Use structured methods to prevent repeat failures
✅ Strengthen teamwork and accountability on the shopfloor
✅ Build a sustainable improvement culture with facilitation-ready slides and activities

👉 Get the masterclass and start solving problems at the source. https://www.oeconsulting.com.sg/behavioural-root-cause-analysis-brca-training

🚀 Tired of losing hours to machine changeovers?SMED makes quick changeovers practical — so your team can switch products...
04/08/2026

🚀 Tired of losing hours to machine changeovers?

SMED makes quick changeovers practical — so your team can switch products in minutes, not hours. That means less downtime, smaller batches, and faster delivery to customers.

The SMED Quick Changeover Training Toolkit gives your team everything they need:
✅ Step-by-step slides explaining the 3 SMED stages
✅ Real-world examples of separating internal vs. external setup
✅ Interactive team activities to practice streamlining changeovers
✅ Templates to document and sustain improvements

👉 Get the toolkit and start cutting changeover times today. https://www.oeconsulting.com.sg/smed-quick-changeover-training-presentation-toolkit

Stop the delay of long setups. This practitioner-led masterclass provides the roadmap to separate internal and external setup, eliminate adjustments, and achieve single-minute changeovers.

🚀 Tired of piles of unsold inventory?Push production builds stock nobody asked for. Pull Production keeps your shopfloor...
30/07/2026

🚀 Tired of piles of unsold inventory?

Push production builds stock nobody asked for. Pull Production keeps your shopfloor lean, responsive, and focused on what customers actually need.

The Pull Production Training Toolkit gives your team everything they need to:
✅ Use Kanban cards to trigger production only when space is available
✅ Calculate Takt Time to match pace with demand
✅ Switch products quickly with cell design and SMED
✅ Empower operators through cross-training and visual order
✅ Eliminate waste that eats up 80% of production costs

👉 Make the shift from push to pull. Get the toolkit and transform your shopfloor today: https://www.oeconsulting.com.sg/pull-production-kanban-flow-training-presentation


Shift from push to pull. This practitioner-led masterclass provides the roadmap to implement demand-driven signaling, reduce inventory waste, and achieve one-piece flow.

🔥 Streamline Your Shopfloor with Just‑In‑Time (JIT)Excess inventory isn’t protection — it’s hidden waste. JIT exposes in...
28/07/2026

🔥 Streamline Your Shopfloor with Just‑In‑Time (JIT)

Excess inventory isn’t protection — it’s hidden waste. JIT exposes inefficiency, synchronizes production with real customer demand, and transforms your shopfloor into a high‑velocity flow of value.

The Just‑In‑Time Training Toolkit gives your team facilitation‑ready slides, exercises, and tools to:
✅ Identify and eliminate wastes like defects, waiting, and motion
✅ Apply Takt Time — the heartbeat of flow
✅ Design leveled production (Heijunka) for high‑mix efficiency
✅ Implement Kanban signals to pull only what’s needed
✅ Engage operators with interactive team activities and a 30‑Day Action Plan

👉 Bring JIT discipline to life on your shopfloor. Explore the toolkit today: https://www.oeconsulting.com.sg/just-in-time-jit-training-presentation-toolkit

🚀 Ready to cut lead times from weeks to minutes?Cellular Manufacturing is the smarter way to run your shopfloor. Instead...
28/07/2026

🚀 Ready to cut lead times from weeks to minutes?

Cellular Manufacturing is the smarter way to run your shopfloor. Instead of piles of parts waiting in batch queues, one-piece flow keeps material moving — problems surface immediately, operators stay engaged, and teamwork drives results.

The Cellular Manufacturing Training Toolkit gives your team everything they need:
✅ Easy-to-follow slides explaining process vs. operation
✅ Practical comparisons of batch vs. flow
✅ Interactive team activities like Spot the Flow, Spot the Waste
✅ Tools for cross-training, 5S, and visual management

This isn’t just training — it’s a complete system to help your operators own the process and your company achieve faster, safer, more flexible production.

👉 Get the toolkit and start building your first cell today. https://www.oeconsulting.com.sg/cellular-manufacturing-one-piece-flow-training-presentation-toolkit

Stop playing "Whack-A-Mole" with your university’s biggest challenges. 🔨In higher education, it’s easy to get trapped in...
19/07/2026

Stop playing "Whack-A-Mole" with your university’s biggest challenges. 🔨

In higher education, it’s easy to get trapped in a cycle of reacting to surface-level symptoms—module registration bottlenecks, student engagement drops, or administrative gridlock. But when you only solve for the symptom, you’re just shifting the burden, not fixing the system.

Real institutional resilience requires a shift from linear problem-solving to Systems Thinking.

At OEC, we’ve developed a specialized Systems Thinking Training Toolkit designed specifically for higher education leaders and faculty. It moves beyond generic corporate jargon to address the "messes" you actually face on campus every day.

Why this toolkit changes the game:
✅ Contextualized for Academia: Uses the fictitious Apex Institute of Technology (AIT) as a relatable backdrop to map complex interdependencies.
✅ Practical, Visual Tools: Access to 110+ slides and reusable templates, including Causal Loop Diagrams, the Iceberg Model, and Stakeholder Mapping.
✅ High-Leverage Design: Learn to identify where small, strategic changes can lead to lasting, system-wide improvement.
✅ Facilitator-Ready: Whether you are a Provost, Department Head, or Strategy Lead, this deck is designed to help you lead your team through the shift from silos to solutions.

Drawing on the wisdom of Peter Senge and Donella Meadows, and aligned with modern Human-Centered Design (ISO 9241-210), this toolkit bridges the gap between deep empathy for the student experience and the systemic logic required to make change stick.

Ready to stop managing crises and start architecting solutions?

👉 Explore the toolkit here: https://www.oeconsulting.com.sg/systems-thinking-higher-education-toolkit

Equip your academic and administrative teams with the tools to see the whole system. Includes 100+ professional slides and reusable templates.

🌍 New Release: ISO 14001:2026 EMS Awareness Training DeckOperational Excellence Consulting presents a premium, facilitat...
18/06/2026

🌍 New Release: ISO 14001:2026 EMS Awareness Training Deck

Operational Excellence Consulting presents a premium, facilitation‑ready resource to help organizations strengthen environmental management and sustainability.

✅ The Masterclass (80+ Slides): A deep-dive presentation covering the evolution, structure, and key requirements of ISO 14001:2026.
✅ Visual Key Clauses Overview: A practical walkthrough of Clauses 4 through 10, highlighting strategic context and operational core.
✅ The 2026 Journey Roadmap: A guide to the significant changes from the 2015 version, including climate focus and digital data.
✅ Audit & Implementation Guidance: Practical tools for identifying aspects, raising NCRs, and preparing for certification audits.

👉 Equip your team to move beyond mere compliance and drive true environmental excellence.

🔗 Download the complete ISO 14001:2026 EMS Awareness Presentation here: https://www.oeconsulting.com.sg/iso-14001-ems-awareness-training-presentation

Empower your workforce with our facilitation-ready ISO 14001:2026 EMS Awareness Training deck. Designed for executives and teams to achieve compliance and sustainable growth.

🌟 New Release from Operational Excellence Consulting!We’re excited to share our ISO 19011:2026 Management Systems Auditi...
17/06/2026

🌟 New Release from Operational Excellence Consulting!

We’re excited to share our ISO 19011:2026 Management Systems Auditing Training Presentation — a premium, facilitation‑ready resource designed to help organizations and auditors strengthen their audit capability.

What’s inside?

📘 Learn principles of integrity, competence, and risk‑based auditing.
🎯 Gain confidence in managing audit programs and reporting findings.
🌟 Facilitation‑ready format ensures consistent, engaging delivery.

This training deck is perfect for organizations, trainers, and professionals who want to elevate audit competence, ensure compliance, and drive continual improvement.

👉 Explore the full details here: ISO 19011 Auditing Training Presentation https://www.oeconsulting.com.sg/iso-19011-auditing-training-presentation

Modernize your internal audit program for the digital era. This facilitation-ready training system covers remote/hybrid audits and digital evidence under ISO 19011:2026.

📢 New Toolkit Alert: Lean Six Sigma for ManufacturingWe’ve just released our latest training slide deck designed for man...
05/05/2026

📢 New Toolkit Alert: Lean Six Sigma for Manufacturing

We’ve just released our latest training slide deck designed for manufacturing teams who want to cut lead times, reduce defects, and boost shop‑floor performance.

Packed with real examples, practical tools, and easy‑to‑use visuals, this deck helps engineers, supervisors, and quality managers drive measurable improvements without the complexity of academic theory.

👉 Ready to bring precision and flow to your operations? Learn more here: https://www.oeconsulting.com.sg/lean-six-sigma-manufacturing-training-toolkit

🚀 New Release: “Lean & Six Sigma for Service & Administration” Training Toolkit (PPT)We’re excited to share our latest r...
01/05/2026

🚀 New Release: “Lean & Six Sigma for Service & Administration” Training Toolkit (PPT)

We’re excited to share our latest resource at Operational Excellence Consulting — the Lean & Six Sigma Service + Administration PPT!

This toolkit is designed to help service and administrative teams transform the way they work:

✅ Spot and eliminate the 8 wastes hidden in office and service workflows
✅ Apply practical Lean tools like 5S, Visual Management, and Standard Work
✅ Use the DMAIC framework to structure improvement projects with confidence
✅ Build a culture of continuous improvement that boosts productivity and service quality

Unlike traditional Lean Six Sigma programs that dive deep into heavy statistics, this PPT focuses on processes, methods, and practical QC tools — recognizing that AI can now handle much of the basic data analysis.

👉 Whether you’re in government, finance, healthcare, IT, or any service organization, this toolkit provides a clear and engaging way to introduce Lean & Six Sigma concepts to your teams.

📥 Download the toolkit here: https://www.oeconsulting.com.sg/lean-six-sigma-service-administration-training-toolkit

Precision in Quality. Excellence in Flow.

Address

78 Tanah Merah Kechil Avenue, #09-03 Optima @ Tanah Merah
Singapore
465538

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

+6567878246

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