24/06/2026
“This is an exciting time for SMEs.
Today, many digital and AI tools that were once only available to large organisations are becoming increasingly accessible and affordable for smaller businesses. For SMEs, this is a real opportunity to improve productivity and do things that previously required much larger teams and resources.
I believe one of the priorities for HR in the coming years will be helping businesses and employees make the most of these opportunities. As these tools become part of everyday work, HR has an important role in helping people build new skills and adapt to changing ways of working.
The real opportunity is not simply having access to new technology, but helping people use it well. By investing in both technology and our people, SMEs can create opportunities for employees while building stronger and more competitive businesses.
Ultimately, the best outcomes come when businesses and employees succeed together.”
Pearl Yu's perspective is a timely reminder that while technology is becoming increasingly accessible, sustainable growth comes from enabling people to make the most of it.