03/06/2024
AirlineRatings, the only global safety and product rating website, combines major safety and government audits with 12 key factors, including fleet age, passenger reviews, profitability, safety rating, product rating, innovation, and forward fleet orders.
Topping the chart for 2024 is Qatar Airways, named the airline of the year due to its superior service and innovation. This positions Qatar Airways ahead of former champions like Air New Zealand, which led the list in 2023.
“In our objective analysis, Qatar Airways excelled in many key areas, although the scoring was very close for the top five,” Geoffrey Thomas, editor-in-chief at AirlineRatingsdotcom, stated in an interview. “Qatar Airways won due to very positive passenger reviews across its business class and economy cabins.”
This year, Korean Air secured second place, followed by Cathay Pacific Airways (third), Air New Zealand (fourth), and Emirates (fifth).
In addition to the overall ranking, AirlineRatingsdotcom awarded airlines in various categories. Qatar Airways was named best business class for the fifth consecutive year and best catering.