08/11/2024
Imagine checking into a beautiful suite for a work trip, and as you’re proudly showing the room to your spouse over a video call, they spot… a bra left on the couch from the previous guest. DJ Envy went through this exact scenario recently, and let’s just say it could have cost them their marriage!
Although the hotel apologized, it’s a powerful reminder of just how crucial attention to detail is in housekeeping. Even small oversights can create big issues for guests.
How would you handle a situation like this, as the guest—or the hotel? 👀🥱
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