29/05/2026
It came up in our very first conversation. We were still in that getting-to-know-you stage, figuring out if we'd work well together, and she just... put it on the table, and I felt every piece of frustration she was feeling.
A contract renewal she nearly missed. Buried deep in her inbox, due that same afternoon, caught at the last possible moment...and that was what just ONE DAY looked like for her. Important things were getting lost in the pile, time and time again.
That's what brought her to me.
We sat down and figured out what her mornings actually needed to look like. Not just what tools to use, but what had to stop landing in her lap entirely.
Part of what we built was putting Claude to work on exactly that. Sorting what comes in while she's heads-down in meetings, flagging what actually needs her attention, so by the time she surfaces, things are already clear and the noise handled. What's waiting for her is only what genuinely needs her.
She brought up that near-miss again recently, smiling now. "I would have seen it eventually," she said. "Just not in time." She was talking about the old way.
The gap between "eventually" and "in time" is exactly what we built this to close.
Moments like this are the ones I hold onto.