08/10/2023
Sunday Sermon: Here's something you need to remember...
"Business is all about relationships...how well you build them determines how well they build your business"-Brad Sugars.
Here's the numbers:
📌78% of customers say they will stop buying from a company if they experience poor customer service.
📌Consumers who rate a company’s service as “good” are 38% more likely to recommend that company to others.
📌83% of customers say that they feel more "loyal" to brands that respond and resolve their complaints.
In this era of intense competition-both online and in person, the quality of your relationships with your customers is fast becoming your most critical competitive advantage.
Don't believe me?
Scan the QR Code.
And judge for yourself...