30/03/2016
JOB TITLE: ICT SUPERVISOR – Bukoba, Tanzania
REPORTING TO: ICT Business Development Director
DEPARTMENT: ICT Department
LOCATION: Bukoba _ Kagera
OBJECTIVE: To evaluate existing applications, data, hardware and other systems in order to recommend enhancements.
KEY RESPONSIBILITIES • Preparing user’s manual for ICT equipment installed. Monitoring security of equipment and operating systems across the Fund.
• Installing and configuring peripherals including scanners, external drives, monitors and other peripheral software.
• Installing, maintaining, troubleshooting, and updating operating systems and user applications.
• Monitoring network to ensure network functionality and availability to all system users.
• Maintaining local and server based anti-virus software.
• Training new and current employees on computer software and ICT systems.
• Acquire/develop, maintain and update software system;
• Establish and maintain LAN and WAN;
• Design and enforce system security;
• Facilitate and e-Business operation;
• Develop data sharing policy in the Company;
• Manage IT system;
• Pioneer the introduction of modern technologies in line with technological development; and
• Manage and review MIS Specifications and Service Contracts.
• Update the status of customers in business and professionalism;
• Undertake studies and propose areas of using IT as an instrument to improve service delivery in the business
• Install and upgrade the database servers and tools;
• Allocate system storage and planning for future storage requirements for the database systems;
• Create primary database storage structures (table space) for different designed customer request
• Modify database structures as recommended by customers
• Coordinate linkage of Regional Databases.
• Up-date information on the website;
• Produce and disseminate documents such as brochures, articles, newsletters etc. to inform the Public on Policies, Programmers, activities and Reforms undertaken by the BAC
• Performing any other related duties as may be assigned by the respective Supervisor
QUALIFICATIONS EDUCATION • Holding a Bachelor of Science in ICT Management with an overall GPA of not less than 3.5
• Salary will be commensurate with educational level, working experience and job performance level.
PROFESSIONAL TRAINING ICT management Training courses
EXPERIENCE A Tanzanian citizen with at least two years’ experience working with a registered business company as a successful ICT Supervisor
SKILLS • Computer literate (MS Word Suite of applications)
• Strong organizational skills with ability to work independently
• Creativity and a capacity for thinking ‘outside the box’
• Strong initiative with excellent problem solving skills
• Outstanding written and oral communication skills
• Strong work ethic with the capability to meet tight deadlines
