10/09/2022
10. Get personal.
Just as brick-and-mortar businesses invest heavily in their storefronts to represent their brand images, e-commerce retailers need to create high-quality online experiences in keeping with the brand perception, as Tom Lounibos, co-founder of SOASTA, told Business News Daily.
To that end, your About Us page should not be a dry block of text about your company. Emily Brackett, president of design and branding firm Visible Logic, recommends including a good photo of yourself or your team to personalize the experience for your customers.