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8. Increased aspirational capacity
Aspirational capacity refers to people’s capacity to aspire and to imagine alternative
options (Nussbaum, 2000; Sen, 1999) and is “conceived as a navigational capacity [to
explore the future] which is nurtured by the possibility of real-world conjectures and
refutations” (Appadurai, 2004: 69). It refers to how people conceive their possibilities in
life, their happiness, energy levels, and personal efficacy (Grootaert, Narayan, Jones, &
Woolcock, 2004). In fact, the crux of the matter is to get the people at the BoP “to imagine
themselves working better, not necessarily having more. Appealing to members of the
low-income segment as consumers triggers either price sensitivity or a sense that the offer
is for someone else” [original emphasis] (Letelier et al., 2003: 90). Moreover, aspirational
capacity is about people seeing who they can be and the role the firm can play in that life
and in their development toward that life.