08/09/2023
15. Stay open even longer
Say you’re a bricks-and-mortar store and you’re getting a rush of customers as closing time approaches… why not close up an hour later?
While this may cause disgruntlement among staff, solve this issue by getting creative with rosters. Monitor customer footfall throughout the day and week to identify your busiest periods, and staff people accordingly.
You can also reduce headcount during quieter periods to offset the higher costs and longer working hours created by your extended opening hours.
It’s a win-win!