Our training is a rich mix
of several years of research, deep domain work experience with leading bluechip companies, cutting edge practical insights and skills that build customers loyalty A brand that increases their customer loyalty by a mere 5% increases its profitability by up to 95%. Mwoyo Experience is your go to Consult that will work hand in hand with you to make this a reality. We absolu
tely love what we do. Mwoyo is a Luganda word (most popular dialect in Uganda) meaning Soul. We believe in purpose driven consultancy that provides you with a worthwhile return on investment. OUR PURPOSE
To advocate for and inculcate a customer first / customer centric organizational culture. To create initiatives that foster passionate and engaged teams. To provide a forum for customer experience professionals to network and share best practices and opportunities with the aim of increasing customer experience acumen. To seek partnerships, alliances, affiliations or related collaboration with like-minded consultants or entities in Uganda or abroad. To augment appreciation of the uniqueness of each customer through Know Your Customer (KYC) principles, V.O.C and customer experience research and strategy development.
