25/08/2026
Rachel Uwirigiyimana is a Service Centre Officer based in Kigali, Rwanda. For seven years, she has been at the heart of customer experience, ensuring that every system delivered is accurate, reliable, and backed by clear and honest service.
Her day-to-day work focuses on inventory management, customer support, and sales coordination. By carefully matching system records with physical stock and daily reports, Rachel helps to ensure that customers receive the right products and a smooth handover experience. This attention to detail builds trust and keeps us moving closer to our goal of connecting 100 million people to clean, affordable energy.
Rachel has seen the impact of this firsthand. One customer shared how installing a solar system allowed her children to study at night without interruptions. Their school performance improved, and the family saved money previously spent on kerosene. Stories like this remind us that clean energy is changing lives in real and practical ways.
At home, her own family use our MySol products, enjoying reliable lighting, lower energy costs, and the peace of mind that comes with safe and dependable power.
What makes Rachel proud is knowing that we are not just providing products but empowering communities and helping build a sustainable future for Africa.
We are on the , delivering reliable service, empowering families, and creating opportunity one person at a time.