08/28/2026
Hi everyone, Tim here, hopping on to share something a little outside our usual content, but it felt worth sharing.
Lately I've been paying close attention to what good customer service actually looks like, since it's become more of a rarity than the standard. That's exactly why I want to use this space to spotlight a local business that reminded me what it's supposed to feel like: Lambert Buick GMC, Inc. on Front Street in Cuyahoga Falls.
My wife picked up her new vehicle there and couldn't be happier with it. I wrapped up my own purchase right alongside her, and the whole process felt different in the best way. Nothing was rushed; nothing felt like a formality. The people there treated service like the point of the job, not an extra step tacked onto the sale.
If you're car shopping, ask for John Sdono. His official title is Relationship Team Member, and honestly, once you talk with him, "salesman" doesn't really cover it. You can reach him directly at 330-923-9771.
As a local business ourselves, we know how much it matters when a company actually delivers on its promises. Lambert Buick GMC did exactly that, and we wanted to make sure more of our community heard about it.
If you've had a local business experience worth bragging about, drop it in the comments; we'd love to hear it!
