04/08/2026
In December, Kristine Metter, MS, CAE, President of Crystal Lake Partners, published a timely and thought-provoking article on what happens to trust, credibility, and decision-making when the truth itself is under pressure.
Kristine's framing is sharp: polarization, AI-driven misinformation, and the erosion of trusted institutions aren't just communications problems — they are core leadership challenges. And associations, by their very nature, are uniquely positioned to be part of the solution.
Associations, their leaders, and staff play critical roles as conveners, truth-tellers, and trusted voices for their members and communities. That's why pieces like this matter. The reminder to anchor every decision in mission, to pursue transparent data practices, and to create spaces for honest, respectful dialogue is one we carry into the work we do every day — for every client we serve.
If you haven't read Kristine's article yet, we encourage you to do so. It is a valuable read for any association leader considering how to show up with integrity in today's complex information landscape.
https://www.asaecenter.org/resources/articles/an_plus/2025/12-december/part-2-what-the-changing-nature-of-truth-means-for-you-and-your-association?utm_medium=email&utm_source=rasa_io&utm_campaign=newsletter
As polarization, mistrust, and AI-driven misinformation reshape discourse. associations must rethink how they collect data, convene stakeholders, and make mission-driven decisions to remain credible stewards of the truth.