Bent Ear Solutions

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Bent Ear Solutions Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Bent Ear Solutions, Consulting Agency, 1530 Wilson Boulevard, Suite 650, Alexandria, VA.

We work hand-in-hand with our clients to develop innovative solutions to address your complex challenges and help you get the most out of your technology investments.

πŸŽ‰ We’re proud to welcome Sawyer DeMay to the BES team!Sawyer joins us as an OSINT Analyst, with a B.S. in Intelligence A...
10/21/2026

πŸŽ‰ We’re proud to welcome Sawyer DeMay to the BES team!

Sawyer joins us as an OSINT Analyst, with a B.S. in Intelligence Analysis and a minor in Criminal Justice from James Madison University.

Sawyer’s research centered on open-source intelligence, risk analysis, and hypothesis testing. She is most interested in where intelligence, national security, and technology meet, and the role calls for exactly that analytical mindset.

Outside the office, Sawyer just made the move to the DC area and is looking for new places to explore and new ways to stay active. If you have a favorite trail, run club, or park worth a weekend, leave it in the comments.

Welcome to BES, Sawyer!

✈️ BES is headed to Palm Springs next week for Esri’s Infrastructure Management & GIS Conference (IMGIS)!Russ Johnson, o...
10/20/2026

✈️ BES is headed to Palm Springs next week for Esri’s Infrastructure Management & GIS Conference (IMGIS)!

Russ Johnson, our CMO and Co-Founder, and Jordan Adams, Project Manager, will be on-site to meet with electric utility teams.

Russ spent 32 years as a Chief Fire Management Officer with the U.S. Forest Service. Jordan brings a background in electric utility systems and leads several key projects with electric utility leaders nationwide.

If your utility is working on storm and wildfire readiness, or wants more out of the ArcGIS it already owns, they’d like to hear what you’re working through.

πŸ“ Find Russ or Jordan at the Palm Springs Convention Center, or message either of them before Tuesday to set aside time.

A police map draws a street as one line.A fire department map draws the same street as two parallel lines.Law enforcemen...
10/19/2026

A police map draws a street as one line.

A fire department map draws the same street as two parallel lines.

Law enforcement treats the street as a corridor for routing and perimeter control. Fire needs both sides of it. Hydrants sit on one side of the block, and an engine company has to know which side before it commits to an approach.

Both maps are correct. Each one follows its unique mission.

Now put both agencies in the same EOC, working from one common operating picture.

That picture can only draw the street one way. In most activations, the lead agency builds it, so the layers and symbols on screen reflect that agency's priorities. Every other agency at the table reads the event through that lens.

Add public health, public works, utilities, transportation, and mutual aid partners, and no single display can serve them all well.

In Common Data, Mission-Specific Pictures, the fourth essay in the Ground Truth series, James G. Featherstone argues for a different setup. Every agency pulls from the same shared data. Each one builds its own picture on top of it, tuned to its mission.

The article covers:
βœ… Why the old telephone book held plenty of data and still couldn't answer the "where" questions emergency managers ask
βœ… How a single COP ends up telling the lead agency's story
βœ… What this model needs to work: shared data standards, a clear owner for every data layer, and leaders who back it
βœ… Why the people most in need can still be the least visible in every agency's picture

Much of the technical work can be set up on the GIS and productivity tools agencies already license. The rest is a leadership call: coordinate through the data, and let each agency keep the map built for its mission.

Jim started with the Los Angeles Fire Department in 1986 and went on to lead the Los Angeles Emergency Management Department from 2007 to 2016.

πŸ”— Read the full article: https://bit.ly/4shoSoL

States are carrying more of the emergency management mission.Next week's NEMA Annual Forum agenda keeps coming back to i...
10/16/2026

States are carrying more of the emergency management mission.

Next week's NEMA Annual Forum agenda keeps coming back to it.

βœ… The AI for Disasters and Emergencies workshop opens with states taking on more responsibility.
βœ… Wednesday's rural power panel plans for federal disaster support that may shrink or arrive less predictably.
βœ… On Thursday, Pennsylvania's director walks through an executive order that spells out who owns what across the Commonwealth.

New responsibility rarely arrives with new staff or a bigger budget.

Most of it lands on the team and the systems a state already has.

That's the problem BES works on with state programs. We connect the plans, data, and tools an agency already owns, so the same team can cover more ground.

Kentucky Emergency Management is one example. KYEM supports 120 counties.

KYEM now runs one statewide operating picture across all 120, built on ArcGIS and Microsoft 365. The state already owned both.

On Monday, Samantha Phillips and Ron Prater head to Little Rock for the National Emergency Management Association (NEMA) Annual Forum at the Statehouse Convention Center.

Samantha is our Executive Director of Mission Delivery. Before BES, she led the Massachusetts Emergency Management Agency.

Ron, our COO and Co-Founder, was at last month's AIDE Summit working through a related question: what AI should do inside an EOC, and where it should stop.

If your state is figuring out how to carry more with what it already has, find Samantha or Ron in Little Rock.

Or send either of them a message before Monday, and they'll set aside time to talk.

πŸŽ‰ We're excited to welcome Savannah Walker to the BES team!Savannah joins us as a Geospatial Analyst with a B.S. in Geog...
10/07/2026

πŸŽ‰ We're excited to welcome Savannah Walker to the BES team!

Savannah joins us as a Geospatial Analyst with a B.S. in Geography (Applied GIS), minors in Computer Science and Climate Science from James Madison University, and a USGIF certificate.

Her toolkit runs from ArcGIS Pro and Google Earth Engine to GPS field collection, built across research, government, nonprofit, and education projects. Image classification, geocoding, decision-support maps: the work that turns raw spatial data into something a decision-maker can act on.

Outside the office, Savannah likes to keep things cozy by cooking, baking, reading a good book, and a houseplant collection that keeps growing (in more ways than one). She is also always up for a board game or a crafting session.

Welcome to BES, Savannah!

πŸ”— See the roles we're hiring for: bit.ly/412Er7o

Most wildfire decisions get made before anyone sees smoke.Hours earlier, a team is watching the wind and how dry the veg...
10/05/2026

Most wildfire decisions get made before anyone sees smoke.

Hours earlier, a team is watching the wind and how dry the vegetation has become.

They're deciding whether to stage crews, alert a community, or shut off power to a circuit before conditions turn.

Those calls come from a room full of expertise. Meteorologists run the forecasts and watch live station readings. Fire behavior specialists assess the fuels and terrain. Operations knows which circuits to switch off and how to keep the shutoff small. Outside the room, emergency managers need to know who loses power and who depends on it.

The hard part is pulling all of that into one risk picture, down to the circuit, while conditions are still changing.

And the decision has to hold up later, when regulators and the public ask why it was made.

That's the focus of our free webinar on Wednesday, October 14:

"Assessing Wildfire Risk Before It Escalates: Lessons from the Fire Line and the Sensor Network"

Russ Johnson, BES Co-Founder, spent 32 years as a Chief Fire Management Officer with the U.S. Forest Service.

Chris Arends of Western Weather Group is a former Navy meteorologist who built one of the first utility wildfire weather networks in the country.

In one hour, they'll walk through:

βœ… The early warning signs experienced fire managers watch for, and how station data confirms or challenges them
βœ… Why the location and calibration of a weather reading matter when a decision gets reviewed months later
βœ… How to put live weather observations on the same map as your assets, crews, and high-risk areas

This session is built for utility wildfire mitigation and operations teams, and for the emergency managers who work alongside them.

πŸ—“οΈ Wed, Oct 14 | 2–3 PM ET | Microsoft Teams
πŸ”— Register: https://bit.ly/3VbXCvt

Two years ago this August, Emily Paglicci joined BES as an Intelligence Analyst. This August, she stepped into the Senio...
09/29/2026

Two years ago this August, Emily Paglicci joined BES as an Intelligence Analyst. This August, she stepped into the Senior Intelligence Analyst role.

That timeline says what the title can't. Two years of steady, careful work on the intelligence team, producing reporting that decision-makers could act on, and earning the trust that comes with it.

Senior Intelligence Analyst recognizes what her colleagues already knew. Emily is someone the team truly relies on.

We're grateful for the consistency and care Emily Paglicci brings to BES every day.

Congratulations, Emily!

πŸŽ‰ Dylan Mantovani joins BES as a GIS Analyst!Dylan comes to us from William & Mary, where he majored in Government with ...
09/29/2026

πŸŽ‰ Dylan Mantovani joins BES as a GIS Analyst!

Dylan comes to us from William & Mary, where he majored in Government with a minor in Geospatial Analysis.

His research there focused on geopolitical tension across Southern and Southeast Asia and how it shapes great power politics. Where the political meets the spatial is where Dylan wants to keep working, and it is where many of our clients' hardest questions live.

Outside the office, Dylan explores the museums of D.C. and is working through a long list of new places to visit. Ask him what's next on it.

Welcome to BES, Dylan!

πŸ”— See the roles we're hiring for: bit.ly/412Er7o

BES is partnering with Western Weather Group to put field-verified weather data in decision-makers' hands, in the best f...
09/28/2026

BES is partnering with Western Weather Group to put field-verified weather data in decision-makers' hands, in the best format for their operations.

When a utility is weighing a shutoff, weather always plays a critical role. Too often, it sits in a separate tool and is disparate from the rest of the system.

WWG deploys and maintains more than 8,000 weather stations and 25,000 sensors across North America. Each one is calibrated and field-validated.

BES connects those feeds to the Esri dashboards and incident tools utilities and emergency managers already run.

No new platform required. As CEO Chris McIntosh Puts it:

"When a utility is weighing a de-energization call, the weather has to be on the same screen as the circuits, the crews, high hazard wildfire areas and customers. We can now put WWG's highly accurate, location-based observations into the common operating pictures utilities already use."

Wildfire risk now reaches well beyond the West. Utilities across the country are being asked to show the data behind their shutoff decisions, and this partnership is built to answer that question.

On October 14 at 2 PM ET, BES's Russ Johnson and WWG's Chris Arends will go deeper in a free webinar. Russ spent 32 years as a Chief Fire Management Officer with the U.S. Forest Service. Chris is a former Navy meteorologist who built one of the first utility wildfire weather networks in the country.

➑️ Register for the webinar: https://bit.ly/3VxPipP
πŸ”— Read the full announcement: https://bit.ly/4AveH3F

Saturday's nor'easter hit the coast with near-hurricane winds. By Sunday, more than 80,000 customers across the Northeas...
09/28/2026

Saturday's nor'easter hit the coast with near-hurricane winds. By Sunday, more than 80,000 customers across the Northeast were without power.

That's the headline number, but that isn't the only one a public safety leader needs.

The more important question is what is impacted.

The dashboard below was captured Saturday night. It showed 28 fire stations inside active outages. 34 schools. 10 cell towers. A hospital. Roughly 660,000 residents living inside the affected areas.

Public trackers can't tell you any of that. They report totals by county or by utility, which confirms the storm is big and not much else.

This dashboard runs on power outage data from Ting Insights, drawn from the nation's largest electrical safety network. Outages arrive in ArcGIS as neighborhood-level polygons, refreshed every five minutes or less. Layer your own facilities on top, and the count of what's dark updates while the storm is still moving.

Same storm. Better data-driven decision-making.

πŸ”— See how it works and book a walkthrough with your team: https://bit.ly/4owGavB

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1530 Wilson Boulevard, Suite 650
Alexandria, VA
22209

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