SUA IT HelpDesk

10/05/2018

To the alumni class of 2018!

Please let us know if you are encountering issues getting into your SUA email.

Please try logging in through email.soka.edu

If you are still having issues, please email [email protected].

10/02/2018

Hi everyone! Just as a heads up, for those of you with a Macbook Pro laptop having static issues, we consulted with Apple and they said it most likely a firmware or software issue.

"The issue with opening MacBooks and briefly seeing static on the screen is something Apple's engineers are aware of and there is currently no sign that this is hardware-related or an indication that something needs to be repaired."

Once we hear of a potential solution from Apple we will let you all know!

08/06/2017

We're here helping to distribute laptops for the incoming Class of 2021! Welcome to IT & SUA 💖

01/27/2017

Hi everyone! Learning Cluster Fair is around the corner and you may need to print out posters for your class. For poster printing requests please follow the link below (log in with your username without .edu, password, and soka domain) and fill out the following. Please note that you will need to submit your poster as a JPEG or PDF! Remember to get approval from your professor by having them email [email protected].

https://itservice.soka.edu/WorkOrder.do?reqTemplate=6602

You can see all of our other service offerings here!
https://sokauniversity.sharepoint.com/sites/prod/Areas/IT/IT-Services/Pages/Service-Catalog.aspx

Please let us know if you have any questions.

04/22/2016

Hi everyone,
Just to let you know, Soka-Wifi and Soka-Guest will be retired on Wednesday. Make sure you are connected to SUA-Wifi or SUA-Guest! If you need help, stop by the Help Desk!

02/22/2016

Ever wondered about how to scan and copy books and things with the IT Lab printer? Here's a wonderful guide on the necessary stops! Now you can scan and copy until your heart is content! (Or we run out of copy paper, haha).

10/08/2015

Hello all 4th year students! I'm sure all of you are itching to hear about the laptop purchase program. The information is finally out, just click on the image below! Please stop by the Help Desk to sign up for the program and a technician will be there to assist you.

07/15/2015

FYI - Soka Email is currently down - *off campus only*
We're working on resolving the issue and will let you know when it's up! thanks~

PS. If you have any issues let us know through here, [email protected] or calling us 949-480-4357

05/22/2015

SENIORS! Please make sure you do the following before you leave:

Bring your laptop in for the senior exit removal process

Make sure you add your personal email to your box account and create an external password otherwise you will have trouble accessing it in the future.

FYI: All seniors will lose access to their Soka account on May 30!

However, if you will be working at Soka after graduation, make sure you tell your supervisor to email [email protected] so we don't deactivate your account!

05/07/2015

Hey all,

Just a reminder that we are transferring all the senior u:drives to box today! You will receive an email notification from Box when this is complete!

After you graduate, login to box using box.com and login through there!

If you have any questions come to the Helpdesk!

Box offers free cloud storage and file sharing services that enables you to securely share and access files online.

05/06/2015

An Asus charger was found in Gandhi 203A. If it is yours please come get it!

04/27/2015

Congratulations to the seniors on finishing your capstones!

On another note, please pick up your books and other miscellaneous items from the IT Lab. If they are not picked up by Wednesday morning, they will be given to security!