Eliant

Eliant Revolutionizing home purchasing experiences since 1984. Superior assessments, happy homebuyers.

40th Anniversary & HBC Awards
eliant.com/choice-awards

The foremost consumer research, consulting, & training company catering exclusively to the new home industry. www.eliant.com

🎄✨ Merry Christmas from all of us at Eliant ✨🎄Today, we’re grateful for the homebuilders, partners, and teams who trust ...
12/25/2025

🎄✨ Merry Christmas from all of us at Eliant ✨🎄

Today, we’re grateful for the homebuilders, partners, and teams who trust us to help elevate the homebuyer experience every day. Your commitment to listening, learning, and improving makes a real difference for families turning houses into homes.

Wishing you and your loved ones a joyful Christmas filled with warmth, rest, and meaningful moments.

Thank you for being part of the Eliant community, we look forward to another year of insight, innovation, and connection. 🎁🏡

12/17/2025

At Eliant, we believe homebuyer feedback is most powerful when it leads to action.

In a recent conversation with Shinn, Bob Mirman reinforced a key theme from Homebuyers Talk, listening to buyers goes beyond collecting data, it requires understanding intent, context, and taking meaningful steps forward.

When builders focus on the “why” behind feedback, they create stronger experiences, deeper trust, and lasting loyalty.

This discussion is a great example of how thoughtful conversations can turn insight into impact.

12/12/2025

🎉 Congratulations to Our December Sweepstakes Winners! 🎉

Every month, we randomly select survey participants from our builder partners to win exciting prizes — simply for sharing their homebuying experience with us. Your feedback helps shape better experiences for future homeowners, and we truly appreciate your time.

Here are this month’s lucky winners:

🏡 Alvarez Construction Company LLC – Kelly W. – iPad
🏡 Boulder Creek Neighborhoods – James & Linda N. – iPad
🏡 Cole West – Bruce & Kelly S. – $250 Amazon Gift Card
🏡 Conaway Homes – Heath M. – $50 Amazon Gift Card
🏡 Ideal Homes – Kelly D. B. – $100 Amazon Gift Card
🏡 Risewell Homes (Southern CA) – Victor C. – $200 Amazon Gift Card
🏡 Risewell Homes (Austin) – Kenia J. B. C. – $250 Amazon Gift Card
🏡 Legacy Homes – April H. – $250 Amazon Gift Card
🏡 Level Homes (LA) – Joseph & Kamryn D. – Smart Tech Prize

👏 A big thank you to everyone who participated — and congratulations to all of our winners!

📢 Didn’t win this time? A new year brings new chances. Stay tuned for our January Sweepstakes winners!

🌟 Testimonial Tuesday 🌟This week, we’re spotlighting Stacie Sandridge from Caruso Homes, Inc. and the meaningful impact ...
12/09/2025

🌟 Testimonial Tuesday 🌟

This week, we’re spotlighting Stacie Sandridge from Caruso Homes, Inc. and the meaningful impact that clear, actionable survey insights can have on elevating the homebuyer experience.

By leveraging feedback from their Move-In Eliant reports, the team identified key areas such as project delays and purchasing communication, then refined their Customer Care follow-up processes and strengthened coordination with trade partners.

At Eliant, we’re proud to support builders like Caruso Homes who use data-driven insights to drive real operational excellence and stronger homeowner relationships.

12/03/2025

Bob Mirman continues his conversation with Emma Jane Wildermuth of The Shinn Group, diving into one of the most important challenges in today’s market: handling buyer objections during “uncertain times.”

Bob discusses why uncertainty has always existed in homebuilding—and how the best sales teams succeed by staying solution-focused rather than adopting buyer excuses. He shares real examples, including the quote that has guided Eliant’s approach for decades:

“Life is not about waiting for the storm to pass. It’s about learning to dance in the rain.”

12/03/2025

Bob Mirman, CEO & Founder of Eliant, sits down with Emma Jane Wildermuth of the Shinn Group to explore how Eliant began and why customer experience has been our core mission for over 40 years.

Bob shares how Eliant helps builders strengthen relationships with homebuyers, employees, and trade partners through industry-leading CX measurement, training, and consulting. With more than 1,800 clients worldwide, Eliant continues to set the standard for experience excellence across the homebuilding industry.

This opening clip introduces Bob’s journey and the foundation of Eliant’s work.

🍂 Happy Thanksgiving from Eliant!This season, we’re especially grateful for the trust our builder partners and homebuyer...
11/27/2025

🍂 Happy Thanksgiving from Eliant!

This season, we’re especially grateful for the trust our builder partners and homebuyers place in us every day. Your commitment to delivering exceptional experiences inspires the work we do and pushes our mission forward.

Wishing you a warm, joyful, and restful holiday surrounded by loved ones.

Happy Thanksgiving! 🧡🍁

11/21/2025

🎉 Congratulations to Our November Sweepstakes Winners! 🎉

Every month, we randomly select survey participants from our builder partners to win exciting prizes — simply for sharing their home buying experience with us!

Here are this month’s lucky winners:

🏡 Aspen View Homes – Patrick S. & Arjie E. – $100 Amazon Gift Card
🏡 Chesmar Homes – Jacob B. & Sharday M. – $100 Gift Card (Home Depot, Lowes, or Target)
🏡 Chesmar Homes – Daniel P. – $100 Gift Card (Home Depot, Lowes, or Target)
🏡 Chesmar Homes – Aaron O. & Sarah M.O. – $100 Gift Card (Home Depot, Lowes, or Target)
🏡 Desert View Homes – El Paso – Luis O. T. & Patricia R. V. – $100 Amazon Gift Card
🏡 Desert View Homes – Las Cruces – Cristobal R. & Karla R. – $100 Amazon Gift Card
🏡 Horizon View Homes – Cammeren Y. – $100 Amazon Gift Card
🏡 Integrity Group, LLC – Alan & Gale J. – $250 VISA Gift Card
🏡 Kolter Signature Homes – Steve & Lisa F. – $100 Amazon Gift Card
🏡 Landsea Homes – Colorado – Jade R. – $200 Best Buy Gift Card
🏡 Legend Homes – Marco R.T.G. – $50 Amazon Gift Card
🏡 Lexington Homes – Mazher & Zafar I. – $250 Amazon Gift Card
🏡 Neal Land & Neighborhoods (North River Ranch) – Patrick O. – $250 Amex or Visa Gift Card
🏡 Neal Land & Neighborhoods (Vistera) – Suzanne F. – $250 Amex or Visa Gift Card
🏡 Pacific Communities – Dai N. & Cuong M. – $200 Amazon Gift Card
🏡 Thomas James Homes – Subhadeep G. – $500 AMEX Gift Card
🏡 View Homes – San Antonio – Kelsey P.E. & Morgan E. – $100 Amazon Gift Card

Thank you to all who participated — your feedback helps us continue improving the homebuying experience!

📢 Stay tuned for December’s winners!

✨ Testimonial Tuesday ✨A huge thank you to Juan Garcia, Director of Customer Care, Northern California Division at Thoma...
11/18/2025

✨ Testimonial Tuesday ✨

A huge thank you to Juan Garcia, Director of Customer Care, Northern California Division at Thomas James Homes, for the thoughtful words. 💙

We’re grateful to partner with leaders who truly leverage client insights to elevate their service strategy.

Eliant’s feedback provides the clarity builders need to enhance quality, refine processes, and strengthen the customer journey - and it’s inspiring to see Thomas James Homes put these insights into action. 🏆

, ,

10/31/2025

🧡👻 Happy Halloween!

Wishing all our bu ebuyers, and team members a day filled with fun, creativity, and sweet moments.

10/21/2025

🎉 Congratulations to Our October Sweepstakes Winners! 🎉

Every month, we randomly select survey participants from our builder partners to win exciting prizes — just for sharing their homebuying experience with us!

Here are this month’s lucky winners:

🏡 FCB Homes (ALL ELIANT) – Michael P. – $500 to either Tango Card or The Home Depot®
🏡 Anthem Properties – Jeremy H. & Hau N. – $25 Gift Card
🏡 Artisan Built Communities – Mark M. – $150 Amazon Gift Card
🏡 Cadence Homes – Pearl P. – $100 Amazon Gift Card
🏡 Caruso Homes – Chukwuemeka N. & Enasha N. – $250 Amazon Gift Card
🏡 HHHunt Homes Hampton Roads – Jonathan H. & Danielle A. H. – $200 Amazon Gift Card
🏡 HHHunt Homes Raleigh – Nichola S. S. & Sara U. R. – $200 Amazon Gift Card
🏡 HHHunt Homes Richmond – Jacqueline D. J. – $200 Amazon Gift Card
🏡 Kolter Homes – Peter E. Y. & Sharon Y. – Smart Tech
🏡 Landsea Homes DFW – Ivan & Rosario C. – $500 Amazon Gift Card
🏡 Lokal Homes – Mina H. & Jasmine F. – $250 Amazon Gift Card
🏡 MonteVista Homes – Seung C. – $250 Amazon Gift Card
🏡 Pacific Lifestyle Homes – Linda & Roger C. – $100 Amazon Gift Card
🏡 Smith Family Homes – Peter & Linda B. – $250 Amazon Gift Card
🏡 Stylecraft – Ashley B. – $250 Gift Card
🏡 StyleCraft Homes of VA – Wendy E. M. – $100 to Home Depot / Lowes
🏡 Vertical Builders – Andy R. – $500 Amazon Gift Card

Thank you to all who participated — your feedback helps us create even better homebuying experiences!

📢 Stay tuned for next month’s winners!

THE PASSIONATE ADVOCATE: Turning Buyers into Passionate Advocates at Greentech HomesWhen builders transform communicatio...
10/17/2025

THE PASSIONATE ADVOCATE: Turning Buyers into Passionate Advocates at Greentech Homes

When builders transform communication into connection, remarkable results follow.

After reading “Contract to Close: How to Create Compelling Home Buying Experiences that Earn Referrals,” Greentech Homes’ Director of Field Operations & Warranty, Kim Cobb, implemented several Eliant CX Blueprint strategies that reshaped their customer experience — and the outcomes speak for themselves:

✅ Weekly “Community Team” calls to keep buyers informed on progress
✅ Personalized BombBomb videos capturing key build moments
✅ “Lifestyle Bios” connecting homeowners with their warranty team on a personal level
✅ Team role-play sessions to practice empathy when delivering difficult news

These initiatives led to stronger collaboration, deeper homeowner trust, and a 26-point improvement in warranty scores.

Greentech Homes’ commitment to proactive communication and relationship-building exemplifies what it means to create Passionate Advocates — homebuyers who share their experiences and drive referrals through trust and delight.

This is the sixth article in our ongoing series on building PASSIONATE ADVOCATES in the homebuilding industry.

📖 Read the full article now.
🔗 Check out the link in our bio for all Eliant articles!

Address

27141 Aliso Creek Road , Ste. 290
Aliso Viejo, CA
92656

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(949) 753-1077

Website

Alerts

Be the first to know and let us send you an email when Eliant posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Eliant:

Shortcuts

Share

Category