dataVoice International

07/26/2022

Team building!

02/07/2022

As a utility manager, you're actively trying to make life easier for your customers, and an interactive voice response (IVR) system is key. Explore how IVR provides value here: https://bit.ly/3HxCh3W

As a utility manager, you know the pivotal role you fulfill in customers' lives. Whether dealing with electricity, water, wastewater or fiber services, you're in the business of providing essentials … Continue reading "Handle your utility customers’ accounts smoothly with IVR"

01/19/2022

Utility providers require the best when dealing with risky power grids, harsh weather, and high customer expectations. But when it's time to upgrade, how can you ensure the process goes smoothly?
Take a look at our blog to find out: https://bit.ly/3KpM0eb

In an era of vulnerable power grids, extreme weather and high customer expectations, it's important for utility providers to possess the best possible outage management systems (OMS). But when it's … Continue reading "How great support helps an OMS implementation thrive"