10/14/2026
Your team was taught to spot the tells. Bad grammar, odd phrasing, a logo slightly off.
Generative AI removed all of them at once.
You can't train someone to spot a tell that no longer exists. What works now is one habit: anything that moves money or changes a credential gets confirmed on a different channel than it arrived on. A phone call to a number you already had.
It costs nothing and is what prevents a payment from leaving for the wrong account. The rule is written out and ready to send to your team today in our free four-page workbook. Message us, and we'll send you a copy.