07/16/2026
Outage Resolution/Update - 7 PM (7/15)
Hey y'all, we washed out our other updates so they wouldn't bury our latest update on the cyberattack and outage.
First, again, our apologies for the lack of reliability over the last 24 hours. Our team has been at it this entire time, and we appreciate you guys voicing your concerns, complaints, and support.
As of this morning, the cyberattack was contained, hence the too optimistic post around 11 AM.
After the attacks were contained, we ran into second-order effects on our network, the result of pushing something into our network so quickly. This has now been stabilized as well, BUT, our bandwidth to you guys is currently limited. A fix for this is also in the works and could be finalized within the next few hours. Depending on how long it takes, it could be sometime late tonight or early tomorrow morning. We'll update again once it's truly back to 100%.
Thanks again for being a customer; we appreciate you guys.