Access - Anacortes Fiber Internet

07/05/2026

Some customers currently lack connectivity due to a network configuration problem. We apologize but do not currently have an estimate when service for these customers will be restored. Watch for updates at https://www.anacorteswa.gov/2102/Network-Status

UPDATE 9:42 pm: east side connections should be back online. Customers experiencing trouble in the west end will be back up shortly.

UPDATE 10:54 pm: affected west side customers should have service restored.

Current status of the city's municipal fiber network

07/01/2026

There will be follow-up maintenance late this evening (June 30th) after yesterday’s partial outage. Service interruptions should be brief and will affect different parts of town as systems are adjusted.

06/30/2026

Outage update: Service has been fully restored.

06/30/2026

Outage update #2: current estimate for 100% restoration is 9am. Subject to change.

06/30/2026

Outage update: current estimate for 100% restoration is 3am. Subject to change.

06/29/2026

Partial outage beginning at 3pm today (June 29th). There is a section of damaged fiber near Fidalgo Ave and Saint Marys Dr. Customers South of 39th St and East of Saint Marys Dr will be affected. This extends all the way SE past Sharp’s Corner. Check www.anacorteswa.gov/fiber for updates as to when service in those areas will be restored. Call 360-588-8300 opt 2 if you have any questions.

Anacortes operates its own municipal fiber optic network to provide affordable high-speed internet access for all residents and businesses.

06/18/2026

We will be doing some emergency maintenance tonight starting at midnight (late Thursday night into Friday). Customers are reporting sluggish service. There will be periodic outages across the city as we address the problem.

06/08/2026

Reminder that we are doing scheduled maintenance overnight Sunday/Monday that affects many customers East of Anacopper Mine Rd. If your service is not working after the maintenance is over, restarting your equipment should get you back online.

Please check and bookmark www.anacorteswa.gov/fiber for updates and a list of scheduled maintenance times.

06/05/2026

Also also, it's best not to use Facebook to reach out for immediate tech support. If you have an immediate tech support need, please either check the fiber webpage to see if there is an outage or call 360-588-8300 option 2 for help. We do not monitor this page if/when we are busy addressing an urgent system-wide problem. However we do enjoy interacting with our community and answering non emergent question. :-)

06/05/2026

Hello Anacortes! This is a reminder that at Midnight overnight Sunday into Monday the 8th we have a scheduled maintenance window. This will be service affecting for many customers east of Anacopper Mine Rd. Also, please bookmark www.anacorteswa.gov/fiber for the most current information about the status of the network and any maintenance, scheduled or emergency. Thanks!

Anacortes operates its own municipal fiber optic network to provide affordable high-speed internet access for all residents and businesses.