09/13/2026
✨ A Little DJE Business Update ✨
I’ve debated making a public statement about everything that has been going on lately, but I also feel like my customers deserve to hear directly from me.
There has been a situation involving a shipment that has unfortunately escalated far beyond a normal customer service issue. There have been public posts, accusations, and people reaching out to my friends and family. Because of that, law enforcement and my attorney are now involved, so I’m not going to get into the details publicly or participate in a back-and-forth online. At this point, it’s being handled through the proper channels.
I do want to clear up one thing, because I know seeing things online can understandably cause questions or concerns. Yes, I have gotten behind on some orders this year. I’m not going to make excuses for that. DJE has grown tremendously over the last 8 months, and keeping up with that growth as a one-woman business has been a learning curve.
I make every order myself, while also handling messages, invoices, supplies, shipping, customer communication, and everything else that comes with running a business. My inboxes have grown substantially, and unfortunately I do not always see every message or receive every notification. I do my best to keep everyone updated, but I am also human and there are times where things take longer than I intended.
That being said, I have completely reworked my schedule and budgeted out the time and materials needed to finish the outstanding orders. If you currently have an outstanding custom order with DJE, it is scheduled to be completed and shipped by the end of October at the very, very latest.
I know waiting longer than expected is frustrating, and I truly am sorry to anyone who has been waiting. My goal now is to get everyone who is currently waiting taken care of and then move forward with a much better system for managing the growth of DJE.
I also want to reassure everyone that the situation currently being discussed online is not a situation where I simply took someone’s money and disappeared or refused to communicate. I have been in contact regarding the shipment, and because the matter has now escalated into a legal/law enforcement situation, I am not going to discuss the specifics publicly.
I have also never intentionally left a customer without their order. If there has ever been an issue with an order, my goal has always been to communicate and find a way to remedy it. Nothing makes me happier than someone receiving their DJE piece and absolutely loving it. That is why I do what I do.
Because of everything I am currently working through, I will not be accepting any additional personal custom orders for the remainder of 2026. My focus is going to be getting caught up and then transitioning more heavily into in-stock and ready-to-ship pieces, which is something I have been wanting to do for quite a while. I have people messaging me constantly looking for pieces that are already available, and I’m really excited to finally be able to put more time into that side of DJE.
Any future bookings I take will be for 2027, which will give me the time needed to continue making everything myself without putting myself right back into the same situation.
Thank you to everyone who has been patient, understanding, supportive, and willing to give me the opportunity to get things caught up. DJE is a one-woman show, and while I’m incredibly proud of how much this business has grown, I also know I need to make changes to keep that growth manageable.
I truly appreciate everyone who has stuck with me through the growing pains. ❤️
I’m still here, I’m still working, and I’m still making your orders. 🖤✨