08/29/2025
[Written by me—not ChatGPT]
That “make it go away” feeling when you see an email with feedback from a client… Here’s how I handle it:
Getting an email from a client with negative feedback is hard. Most of the teams and CEO’s I work with struggle with this. Here's my principles on receiving feedback from students/members/clients. Does this help you respond? CoachingTrue’s Principles for Receiving Feedback: 1. Being receptive to...