Jacobs Consulting & Executive Coaching

Jacobs Consulting & Executive Coaching Book a complimentary coaching session: calendly.com/jacobscomm/complimentary-session We do this through leadership coaching.

We help executives and comms professionals become more inspired, effective, and trusted leaders through executive coaching, leadership development, and team consulting. I'm the principal of Jacobs Consulting & Executive Coaching, which helps the CEOs, owners, and senior executives at public relations, communications, marketing, and advertising agencies achieve their organizational, career, and per

sonal goals, by becoming more effective, inspired and inspiring leaders. We also help these agencies grow business, manage their business for profitability, improve client service, and enhance team performance, communications, and leadership skills. We do so via training and consulting.

Today, we honor Juneteenth, a pivotal moment in American History, celebrating the emancipation of African Americans from...
06/19/2026

Today, we honor Juneteenth, a pivotal moment in American History, celebrating the emancipation of African Americans from slavery. Let us reflect on this holiday by celebrating freedom for this community while acknowledging their ongoing struggle for equality and justice.

06/18/2026

Not all public outrage is real.

In this clip, Gregg Feistman, M.A. explains how bot-driven criticism can distort perception and lead organizations to overreact, using a real example where nearly half of the criticism wasn’t from actual people.

Understanding the source of the noise matters.

Watch more on Taking the Lead: https://www.jacobscomm.com/taking-the-lead/

06/16/2026

How do leaders avoid reacting to the issue of the moment?

Gregg Feistman, M.A. emphasizes the importance of removing emotion and focusing on reputational and economic risk when evaluating whether to respond. It’s a discipline that becomes more important as the pace of reputational issues continues to accelerate.

Watch more on Taking the Lead: https://www.jacobscomm.com/taking-the-lead/

06/15/2026

Can communications leaders be effective if they’re not in the room?

On Taking the Lead, Gregg Feistman, M.A. and I discuss the importance of having communications leadership at the C-suite level, a role he calls the “CCO Plus," especially when decisions need to be made quickly and under pressure.

Watch the full episode here: https://www.jacobscomm.com/taking-the-lead/

06/05/2026

If you can’t clearly define the risk, you’re not ready to speak.

On Taking the Lead, Gregg Feistman, M.A. introduces the “Speak If” model, emphasizing the need to evaluate risk, prepare for backlash, and ensure alignment with core values before taking a position.

Watch the full episode here: https://www.jacobscomm.com/taking-the-lead/

06/03/2026

What framework should leaders use before speaking on a controversial issue?

Gregg Feistman, M.A. walks through the SMART framework, starting with identifying the trigger, understanding where the outrage is coming from, and working quickly to establish the narrative within a very short window.

It’s a practical way to bring structure to moments that often feel chaotic.

Watch now on Taking the Lead: https://www.jacobscomm.com/taking-the-lead/

During Pride, we reflect on the courage and resilience of the LGBTQIA+ community, who have fought and continue to fight ...
06/02/2026

During Pride, we reflect on the courage and resilience of the LGBTQIA+ community, who have fought and continue to fight each day to be themselves in the face of discrimination and adversity. While there is much work to be done, I commend those who have the strength to be true to themselves, and honor those who have paved the way for where we are today.

A question I hear often from communications leaders is when to speak and when to stay silent.In this episode of Taking t...
06/01/2026

A question I hear often from communications leaders is when to speak and when to stay silent.

In this episode of Taking the Lead, Gregg Feistman helps leaders evaluate risk, credibility, and alignment before they engage on controversial issues.

If you’re advising senior leaders today, this conversation will feel especially relevant.

Watch the full conversation here: https://www.jacobscomm.com/taking-the-lead/

05/29/2026

In uncertain times, leadership mindset matters. Soon Mee Kim, CMO of Zero RFI and Board Chair of Diversity Action Alliance, shares why she remains hopeful and how that perspective shapes the way she leads.

Watch more on Taking the Lead: https://www.jacobscomm.com/taking-the-lead/

05/27/2026

Some of the most important leadership lessons are learned early.

On Taking the Lead, Soon Mee Kim shares a childhood perspective on fairness that still applies today, and why these principles are more instinctive and human than we often acknowledge.

Watch more here: https://www.jacobscomm.com/taking-the-lead/

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