04/29/2026
Hiring another legal assistant won’t fix it.
If your intake process isn’t documented, tested, and running without you, you’re not managing intake. You’re just hoping someone shows up and figures it out.
PI attorneys lose cases before they ever open a file. Not in court. In the 4-hour gap between a lead calling and someone calling back.
The fix isn’t headcount. It’s process.
Build the system first. Then staff it.
Ready to fix your intake from the ground up? 📲🔗Link in bio.