The Z Group is a healthcare practice management company dedicated to making practices run more efficiently and effectively. It provides both ongoing consultation and support, as well as in-house programs of the one- and two-day variety addressing specific practice needs. Employee direction and motivation, as well as streamlining business practices are the main focus of this group. Medical billing
is also an important component in helping patients pay for their necessary treatment and an incredibly successful marketing tool to draw patients to your dental practice, both general and specialty, something many dentists are not aware of. Accurate billing results in maximum reimbursement from both medical and dental plans, and not just for patients that have major health issues. Dr. Olya Zahrebelny (pronounced Zara-bell-knee) graduated in 1978 from the Faculty of Dentistry at the University of Toronto, Canada, then completed a General Practice Residency, focusing on oral surgery, oral medicine, and oral pathology. She has practiced in both hospital and private practice environments for the past 35 years. Dr. Zahrebelny is a former consultant to commercial and government insurance programs. She has also taught at three dental schools, including Northwestern University Dental School, in both the Departments of Restorative Dentistry and Oral Medicine/Diagnosis, as well as holding the position of Attending Physician at Swedish Covenant Hospital for 19 years, as well as in the General Practice Residency program at the University of Illinois, Chicago Medical Center. Selected for four years in a row by Dentistry Today as one of the Leaders in Continuing Dental Education, and as a Leader in Dental Consulting. Dr. Zahrebelny has lectured extensively throughout the US and abroad at all the major dental meetings, as well as for state and local societies and study clubs, continuing education programs, and hospital residents. She has been a Guest Columnist for Inclusive Magazine, Dental Economics, Dental Equipment and Materials, and a Featured Columnist for Insurance Solutions. Her book, "Accessing Medical Benefits in the Comprehensive and Surgical Dental Practice" for Dentists has been in print now for 23 years, with revisions, edits, and updates every year. Dr. Zahrebelny is a general dentist with special interests in comprehensive dentistry, including cosmetic, crown and bridge, and implant dentistry and a Principal in The Z Group, a practice management company. Testimonials:
MEDICAL BILLING PROGRAMS AND COURSES
Dr Z,
Thank you for spending time with Dean, Amanda, Elise, and myself. We are also extremely impressed and thankful that you paved the way for women in the dental and medical field. You forged the way for the rest of us – and we will do everything to continue the efforts for the next generations. Btw, so far this year (in the first SIX WEEKS of 2012) we have generated 190K in medical billing……… yippee!!!!! Lori McNeel, Patient Advocate
Dr. Dean McNeel, Ozark Prosthodontics
Fayetteville, AR
Dear Dr. Zahrebelny:
Since I took your course for the medical billing, I have been implementing the information you gave me in my office. I have used these tools with your support to utilize and bill patients' medical benefits, and I receive reimbursements on all the claims we have been submitting. As we gained more practice and understanding of the process, we are now having a 100% reimbursements on all of our claims. This has transformed our office to think that we are not just dentists, but physicians and surgeons (of the mouth), who take care of the entire health of the patient with a global picture of the overall health and not just the teeth. I have hired a new staff to handle the medical claims and build a stronger practice. The reason this is working in my office is because I am involved in this process and training my staff according to what you have recommended. We have had many wonderful discussions with you of why the letters are written a certain way, and you have explained it well based on templates of how it is done according to the medical professional standard. I have full trust in you and I cannot thank you enough of what you have done for me and my office. We need more clinicians like you that have contributed and expanded new ideas to our dental profession and carry it to the next level. Sincerely,
Muna Soltan, DDS
Riverside, CA
"We originally attended your Coding class in NY in 2008. We have been using the updated manuals every year and are experiencing great benefits. Last year (2011) we collected over 100,000 in Medical Insurance benefits. Thanks for all your help and if the advance billing ever becomes available for your old timers please let me know." Thanks. Wanda
Daniel A. Nickles, DMD
Greenville, SC
"I have many questions for you this morning but first of all I wanted to let you know that we have been paid $55,000 from medical insurance since we took your course in four months ago. It's been most exciting and rewarding to know it is allowing us to get better case acceptance as well as being able to help patients get some of their dental work done which they otherwise might not have been able to afford. Thank you for your course and consulting!!! I wish we had known of this possibility of medical billing 23 years ago when I started my practice." Dr. Claire Cho
Aliso Viejo, CA
Dear Dr. Z, I can't tell you what your course and your consulting have done for our office. You really showed us how to tap into a virtually unknown resource which has helped us help our patients get the treatment that they need and allowed us to start being paid the money we deserve. 2010 was our best year ever financially, despite the sluggish economy, and I owe that in great part to you and your course. THANK YOU, DR. Z. Sincerely,
Dr. Millan
Miami, FL
"Medical billing can help 2 fold. It is essential for any doctor wanting to grow their practice through all the surgical procedures they have learned and the rapid growth of implant dentistry. Because through diligent investigation of a patients insurance these procedures are covered benefits and we can get paid for them. Consequently if these are covered benefits this means less money out of your patients' pockets and makes is easier for them to say "YES". I had 4 cases add up to over $110,000.00 and I believe only one of these patients was going to go through with treatment but with careful research and correct letters of medical necessity I was able to do all 4 cases and medical insurance paid for the majority of the costs!"
Dr. Bruce Fink
Tucker, GA
Dr. Z, Thanks for the help with the crown lengthening procedure. Attached, you will find a copy of the EOB/Payment; just received yesterday. My eyes popped out when I saw it. I thought you might want to use it in your upcoming course this week. Thanks again. Joey
P.S. It's the best course for medical billing that I've ever taken. We've continued to promote your course. Hope some of our peers listen and go attend you course at some point. Cory Logan, D.D.S., P.A. Houston, TX
“I first worked with Dr. Zahrebelny in 1994 while billing for a 4 surgeon Periodontal office in Chicago, Il. Her depth of knowledge and clear, concise directions on medical billing of dental surgical procedures made her my primary resource when setting up the medical billing function for my current employer in Anchorage, AK. Dr. Zahrebelny possesses the ability to educate as well as inspire dental billing professionals to become proficient at medical billing of dental surgical procedures. Whether billing trauma cases, biopsies or LeFort I and BSSO orthognathic surgery, Dr. Zahrebelny has remained my primary resource and consultant on medical coding and reimbursement. Our oral surgical program has expanded greatly with the increased revenues realized by accurately billing medical insurance for these procedures. I would highly recommend her to all dental surgical facilities.”
Su Miller, Patient Accounts Manager- Dental Department
Southcentral Foundation
Anchorage, AK
“Dr. Z’s lecture opened our eyes to the possibilities of billing medical insurance and then having her in our office for a day of personalized consulting proved to be our launching pad to successful medical insurance billing. I can’t imagine going forward in my dental practice without this knowledge and practical application!”
Adam P. Cramer, DDS
Tumwater, WA
“It has been a pleasure to work with Dr. Z! She is a wealth of information, and has been a significant partner in increasing our claims approval rate with medical insurance. We have had procedures covered under medical insurance we never thought possible previously.”
Narpat S. Jain, DMD, FAGD, FICOI
Dumont, NJ
“Dr. Z is amazing! She has changed my practice and the lives of my patients. All the hard work really paid off when a patient last week told me “Thank you, I could not have afforded these implants without you billing my medical insurance.”
Dr. Mary Oliverie
Wall, NJ
“If you’ve been at the front desk for any length of time you must have been to many different insurance courses/classes. Dr Z’s course is far and above the best there is. The course is designed to make it easy to understand and easy to follow. The results of her course have made this office recoup thousands of dollars!!”
Laura L. Pforts
Dr. Daniel Brunner
East Cobb Oral Surgery
Marietta, GA
“Learning to bill medical procedures in our dental practice has been such a plus for us and our patients. They are so grateful to know we are truly working hard to help them utilize their medical insurance coverage for oral and dental procedures. Not only are we helping them but our practice as well!”
Patti Harris
Dr. Scott Golrich
Yorktown, VA
TWO DAY MEDICAL BILLING PROGRAM COMMENTS
Glidewell International Technology Center, March 16-17, 2012
Very informative. Highly recommend this course. Very well explained in detail. Doesn't seem too overwhelming. Enjoyed the Q&A from group and hands-on portion. Thank you for all your knowledge. I will be e-mailing you soon with questions as I wasn’t to make this a success in our practice. I enjoyed your course very much. Great class. Thank you very much. I hope to take this class again. Excellent. This was a very interesting course that opened my eyes to the concept of billing medical insurance. What a huge benefit to our patients and what a great practice builder. Great course. Overall Dr. Z is great. Very to the point and content of the course. Very well explained and put together. Beautiful facility. Great content. Thank you for a great course. Thank you. We will try to come again. DENTAL MEETING PROGRAM TESTIMONIALS
California Dental Association-San Francisco, September 8 - 11, 2010
Excellent speaker! She obviously understands the industry that we try to get payment from. Very informative. The handout was perfect because it tells you all the information, so of you missed something due to a break for example, you have the handout to tell you what you missed. Dr.Z, your lecture was an eye-opener for this DDS. I appreciated your pep talk about our self-esteem as "doctors of the head and neck." I do need to value my own service more highly. Quite helpful and insightful -- shared learned information with our billing dept. Thank you for preparing a concise handout, which covered what was presented verbatim. It was the best lecture. The speaker was great. The material is very useful! Good information, nice presentation! I'm so glad to have expanded my knowledge of how things get paid. We don't learn any of this side of things in school. Good update! Please have this doctor back again. She was excellent. Her slides coincided with her hand out. She was informative with new and pertinent information, was clear, succinct and did not put me to sleep. Excellent program. Please do more of this program thanks. Explained very clear and easy to understand. Superlative, A +, highly relevant, well organized! Excellent handout, bring her back again. Monday morning put to immediate use info. For staff, buy the tape! Very knowledgeable speaker, very quick and express form for an update, very informative! Wow.. Wish I had taken this course years ago! Super! GREAT CLASS! The brochure & lecture are the same & very easy to follow. very well put together. excellent!!! I love u!!!!!!!!! Thanks for the tips. It was a good course. The best! GREAT SPEAKER. LEARNED QUITE A BIT!
