09/21/2026
Congratulations to Molly Sweeney for earning the highest de-escalation score with N.O.R.I.!
This achievement reflects a strong ability to remain composed, communicate effectively, recognize key behavioral cues, and apply de-escalation principles during a challenging scenario.
Molly demonstrated the skills N.O.R.I. is designed to strengthen - observing the situation, connecting through communication, de-escalating effectively, and helping return the interaction to a Safe State™.
Congratulations on an outstanding performance and earning the top N.O.R.I. de-escalation score!