(BCTR), has been involved in the backflow prevention assembly testing and repair industry for many years. From its inception we felt that to be successful we must have three goals. First, we believe that as a service company we have a responsibility to our customers to be competent, truthful and honest. (We know that it is easy to convince an unknowing customer that unnecessary repairs are require
d or that costly replacement is needed.) Over the years we have built a reputation as an ethical company that can be trusted. This honesty has lead to our loyal customer base and increased business through referrals. As we have grown over the years and added products and services to meet the needs of our customers, we strive to maintain that high ethical standard. Our technicians are the best trained in the industry and hold certifications from the American Backflow Prevention Association (ABPA) and American Society of Sanitary Engineering (ASSE). Through our association with partner companies, we now provide services such as general plumbing and fire sprinkler inspections, installation and repair. We demand the same ethical standards from each of our partner companies. Second, we assist others in the industry by providing services such as Certification training, repair classes and seminars, backflow test kit sales and certification, repair parts and whole goods sales. Third, we give back to the community and industry that has provided a livelihood for all of our employees. BCTR has been an active supporter of education and information to the industry and the general public. We have attempted to broaden the knowledge of all concerned and touched by the backflow prevention industry. Our customer’s satisfaction is the most important aspect of our business. We strive to provide courteous, efficient, thorough and ethical service from your first contact with us until the job is done. We look forward to hearing from our loyal customers each year and creating lasting relationships with those who have just found us.
