Kith

11/05/2022

When planning for the future, make sure you consider all outcomes.

11/03/2022

There is value in quick decision making, but sometimes you need to think of the long game to be effective....
http://ow.ly/59Rk50LpGGS

11/01/2022

The damage of a crisis is not always front page news, but it can still have a lasting impact. Here's why:

The damage of a crisis is not always immediate and not always front-page news. A couple of months ago, CTV News/Bell Media fired Lisa Laflamme, a national icon and trusted news source in Canada, because she stopped coloring her hair. It was sexist or ageist or both according to basically everyone ex...

10/26/2022

You need to talk about litigation, even if you're not a lawyer. Here's why:

If you’re ever looking for a way to kill a conversation, raise the specter of litigation. It’s more effective at ending a conversation than feigning death, belting out “Don’t Stop Believing” or pulling the fire alarm.

10/25/2022

As crisis managers, our job is to pull together a strategy that balances the perfect words, the best reputation protection and many times litigation. Join us on October 25th at 12:00 pm ET to learn more.
Register here: http://ow.ly/QRHA50Ljx7z

10/19/2022

If you need to get your crisis readiness system from good to great, the 'sharpen' pathway from our 5-Day Challenge will get you there. Start here.

Assess your crisis readiness and get a tailored roadmap with this 5 day challenge

10/18/2022

Make sure you know who’s in charge and who’s responsible for what *before* a crisis hits. It’s too later otherwise

You’ve probably seen the Abbott and Costello sketch ‘Who’s on First?‘ (and if not, you’re missing out) where the team’s names – Who is on First base, What is on Second, Why is in the Outfield – make for a lot of confusion and a great skit. But take a moment and think back to the last...

10/15/2022

Unsure of how ready you are for a crisis? Take our 19-point assessment challenge to know for sure (and get a tailored roadmap to take you to the next level).

Assess your crisis readiness and get a tailored roadmap with this 5 day challenge

10/13/2022

Watch Bill explain his 6+2 formula for writing effective holding statements. This template is going to help you tell your story quickly and clearly.
http://ow.ly/oCOx50KaTnz

10/11/2022

Holding statements are like rocket fuel for your crisis response but it's too easy to get stuck staring a blank screen. Here's a simple formula to get you started.
http://ow.ly/QsfT50KaTka

10/11/2022

Procedures buy you valuable time in a crisis because you've had some of the hard conversations in advance and you’ve mapped out the basics before confusion sets in. Start working on yours today

Procedures have a terrible reputation amongst communicators for stifling creativity and limiting the freedom needed to respond to a crisis. We’ll often say that we can’t plan something as complex and instinctual as a crisis in advance. In many ways, I agree.

10/08/2022

Some situations make decision-making difficult. A crisis is one of those times.
http://ow.ly/BjYK50J9e49