Cooperative Response Center, Inc

Cooperative Response Center, Inc CRC is a nationwide, cooperatively owned and operated, 24/7 contact center/alarm monitoring center. Visit CRC on the web at www.crc.coop.

Founded in 1992, CRC has steadily increased the size and scope of its operation with offices currently in Austin, MN, Dunlap, TN, and Abilene, TX. CRC provides services to electric utilities, including energy dispatching, customer care, and monitoring of security and medical alarms including video verified substation monitoring.

Congratulations to Casandra T, customer service lead in our Dunlap, Tenn., office, on being selected as CRC's May 2026 E...
06/11/2026

Congratulations to Casandra T, customer service lead in our Dunlap, Tenn., office, on being selected as CRC's May 2026 Employee of the Month! 🎉

Casandra was recognized for her outstanding work as a classroom assistant during our recent new-hire training. Her positivity, enthusiasm, and passion for CRC helped create a welcoming experience for our newest team members and left a lasting first impression.

Thank you, Casandra, for being such a wonderful advocate for CRC and for making a difference every day. We appreciate all that you do!

Throwback Thursday all the way back to 2007! This one is always a fun one to watch! See any familiar faces?!
06/11/2026

Throwback Thursday all the way back to 2007! This one is always a fun one to watch! See any familiar faces?!

A video produced in 2007 featuring information about Cooperative Re...

Our Dunlap, Tennessee, employees are at it again! Our great group of employees held a fundraiser for the Sequatchie Vall...
06/10/2026

Our Dunlap, Tennessee, employees are at it again! Our great group of employees held a fundraiser for the Sequatchie Valley Low Cost Spay & Neuter Clinic, raising $215 in donations along with a host of supplies for the clinic (pictured with clinic founder Debbie Hoffman, a former CRC employee). Last year the clinic performed 4,364 surgeries. In the past five years, they've performed 21,569 total surgeries. What an impact!

DID YOU KNOW? Our substation protection and video monitoring can help protect your utility assets. Learn more about thes...
06/05/2026

DID YOU KNOW? Our substation protection and video monitoring can help protect your utility assets. Learn more about these services offered by CRC by clicking the link. https://bit.ly/4x3ccUn

CRC enjoys participating in industry events throughout the nation and we've got a lot going on this summer! To see where...
06/04/2026

CRC enjoys participating in industry events throughout the nation and we've got a lot going on this summer! To see where we're headed next, click here:

CRC enjoys participating in industry events throughout the nation. Check out the calendar below to see where we're headed next.

Did you hear about the black bear that was recently roaming around Austin, Minn? The community named him Todd and he was...
06/03/2026

Did you hear about the black bear that was recently roaming around Austin, Minn? The community named him Todd and he was quite the busy bear. He even stopped by during the weekend rush, slipped on a headset, and started taking calls. Turns out he's incredibly patient, a great listener, never puts anyone on hold and only requested payment in honey and occasional belly scratches.
10/10 customer service. Would hire again.

*no bears were actually on scene

06/02/2026

Thank you to all of our CSRs and CSOs who served our members during the holiday weekend! You are rock stars!

CRC's 8th and final $1,500 scholarship recipient has been announced: Michael Garry in Austin, Minn. Congratulations to M...
05/28/2026

CRC's 8th and final $1,500 scholarship recipient has been announced: Michael Garry in Austin, Minn. Congratulations to Michael and the rest of CRC's 2026 scholarship recipients on a job well done! Good luck at college in the fall! 🎓 🏆 👏

Congratulations to two of our Austin, Minn., 2026 scholarship winners: Addison Tobak and Sophia Meyer! Both Addison and ...
05/28/2026

Congratulations to two of our Austin, Minn., 2026 scholarship winners: Addison Tobak and Sophia Meyer! Both Addison and Sophia will each receive $1,500 towards their college expenses in the fall. Good luck to you both! 🎓 🏆 👏

Three cheers for Ian Wileman, another one of CRC's 2026 scholarship winners! Ian's $1,500 will go towards his education ...
05/22/2026

Three cheers for Ian Wileman, another one of CRC's 2026 scholarship winners! Ian's $1,500 will go towards his education expenses at his university in the fall. Good luck in your new journey, Ian! 🎓 🏆 👏

Address

2000 8th Street NW
Austin, MN
55912

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