Brummitt Group

08/13/2026

Host Amanda Brummitt speaks with talent expert Stefan Werdegar about how to hire the right people by writing realistic job descriptions, running focused interviews, using validated assessments, and aligning culture expectations.
They emphasize the high return of effective onboarding and assimilation, plus practical steps employers can take to reduce bias, speed decisions, and set hires up for long-term success.

07/30/2026

Help patients and clinicians can find you.

Keep an accurate Google Business profile for every site you operate so that referrers and patients land on the right location, with the right hours and the right phone number. If those profiles already exist, the next step is simple: start posting to them. A profile that is merely correct is a missed opportunity; a profile that is active tells everyone you are open, present, and paying attention.

07/21/2026

The goal is to make your practice clear, credible, and easy to refer to, with consistent messaging across every place a referrer encounters you: the conversations your sales or liaison team has, your website, and what shows up when someone searches your name.

When those three tell the same story in the same voice, you become memorable. When they conflict, you become forgettable. Most providers already do a good job of the hard part, namely easy referrals, clean collateral, and a responsive team. The opportunity is usually consistency, not reinvention.

07/16/2026

Bret Brummitt talks about using AI tools like Claude, ChatGPT, and Gemini to improve conversations with benefits brokers during renewals.
They discuss practical tips—how to craft clear prompts, verify AI sources, protect sensitive data, and use AI to generate strategy and action plans rather than defaulting to minimums.
The episode balances risks (inaccurate outputs, data exposure) with benefits (faster strategy, broader options) and encourages open, collaborative use of AI between employers and brokers.

07/14/2026

Use LinkedIn as your clinician front door.

Treat it a focused company presence as referrer-facing and future employee-facing rather than a catch-all feed. The content that earns trust there is specific and clinical: new therapies you offer, your participation in medical community events, and the practical ways you make treatment simpler for referring practices and their patients. Staff features that emphasize a clinician's training and clinical interests build credibility far better than generic announcements. And when one of the practices you work with wins an award or hits a milestone, brag on them. Celebrating your referral partners in public is one of the most generous and effective things you can do, because it signals exactly the kind of collaborator you are.

Conferences are a content goldmine on LinkedIn. When your team attends an industry meeting, capture short takeaways and a few photos while you are there, then turn them into posts about what you learned and how it shapes patient care. It shows people you are engaged in advancing the field, not just filling chairs.

07/09/2026

Tell a true story, consistently.

Your practice needs a consistent brand narrative built from what is already true about you. The most durable version of that story draws on the things you don't have to invent, namely that you improve patients' lives, you show up in your community, and your leadership genuinely cares about the people in your office.

06/18/2026

On the Generous Benefits Podcast, Amanda Brummitt and Jessica Taylor explore coaching as a leadership skill. Jessica returns to the show to explain how leaders can coach their own teams, what coaching looks like in real conversations, when its the right tool, and why proactive coaching strengthens performance and trust.
Jessica walks through practical methods like the GROW framework, examples for team meetings, how HR leaders can use coaching daily, and safe, practical ways to use AI to role-play and design coaching questions.Catch Jessica's previous episode here: https://www.podbean.com/ew/pb-w4rsm-1a87377.

06/17/2026

Amanda Brummitt had so much fun catching up with Sarah Matt MD, MBA on The Clinical Realist podcast about her favorite topic.....Patient Experience. We grateful that Dr. Matt cares enough about patient experience to really dig into it, because this is a topic that too often gets dismissed as a soft metric when it is actually a margin driver, a retention imperative, and the thing many AI rollouts forget.

A few things from the conversation that every healthcare leader needs to know:
-Patients are shopping, and they are usually doing it on their worst days. In any specialty with competition, there are a ton of things that can go wrong before a patient ever reaches the exam room.
-The first phone call matters more than almost anything else. A warm, calm human who answers questions, even for the sixth time, is often the difference between a scheduled appointment and a patient who says they will call back and never does.
-Friction accumulates by accident. No one sets out to make care hard to access. If you want to see it, secret shop your practice. You'll be shocked.
-Technology should be built for patients, not just the organization. If you are going to call it patient experience, test it on patients. If it did not make their life easier, call it what it really is.
-Embrace AI rather than shame it. Patients are using Dr. Google, Dr. Claude, and Dr. ChatGPT either way. Give them trusted prompts and trusted resources so the conversation happens with you instead of around you.
-And the part leaders cannot ignore: it is cheaper to keep the patients you have happy than to throw forty thousand dollars at marketing while they walk out the back door. Watch your no-show rate and your patient attrition. Those numbers tell the truth.

Thank you, Dr. Matt, for the thoughtful questions and for caring about this work the way you do. Worth a listen if you lead a practice or health system.

Patient experience gets treated as a soft metric. Amanda Brummitt, ...

06/04/2026

Host Amanda Brummitt speaks with attorney Amanda Hill about employment agreements, key contract terms, and how HR leaders should approach hiring, termination, and negotiation. They cover termination notice periods, the importance of clear compensation and bonus language, and strategies for amendments and standardizing contracts.
The episode dives into non-competes and non-solicits—what they protect, recent Texas changes for physicians, buyouts, and how to handle disputes—plus practical advice on picking your battles, using lawyers strategically, and the lasting importance of not burning bridges.

05/14/2026

Host Amanda Brummitt speaks with Samantha "Sami" Hickert about how everyday, five-minute interactions build trust, engagement, and a people-first culture. Samantha shares concrete habits leaders can use immediately, including the 10-5 hallway greeting, meeting prompts, quick "pick-me-up" photo shares, short feedback polls, rounding, recognition, and a personal user manual to understand team members.
The episode emphasizes consistency and visibility from leaders: schedule five minutes daily to connect, collect and act on feedback, and make small, stacked actions that shift culture and improve retention, performance, and wellbeing.Connect with Sami at https://www.connectionovereverything.com/.