Unitel, Inc.

10/14/2026

Traditional phone systems had their time, and that time has come and gone.

With Unitel’s Cloud PBX, your team can manage calls from the office, home, or on the go. You can use desk phones, computers, and mobile access without being stuck to one setup.

A modern system can help you:

• Route calls to the right person
• Manage settings through online and mobile portals
• Add users as your business grows
• Support remote and hybrid work
• Keep voice, chat, and video in one place
• Reduce the need for more physical phone lines

If your old system still rings but makes everything else harder, it may be time to look at your options.

Learn more: https://askunitel.com/business-phone-systems/

10/05/2026

When your business depends on phones, local service and support matter.

𝗖𝗲𝗻𝘁𝗿𝗮𝗹 𝗡𝘂𝗿𝘀𝗲𝗿𝗶𝗲𝘀, 𝗜𝗻𝗰. has been a Unitel client for over 5 years. Their team relies on tech equipment and VoIP phone service to stay connected with customers and vendors.

Here’s what Antonis Gavriel had to say:

“𝙐𝙣𝙞𝙩𝙚𝙡 𝙝𝙖𝙨 𝙥𝙧𝙤𝙫𝙚𝙣 𝙤𝙫𝙚𝙧 𝙩𝙝𝙚 𝙮𝙚𝙖𝙧𝙨 𝙩𝙤 𝙗𝙚 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚 𝙖𝙣𝙙 𝙖𝙗𝙡𝙚 𝙩𝙤 𝙧𝙚𝙨𝙥𝙤𝙣𝙙 𝙩𝙤 𝙤𝙪𝙧 𝙪𝙧𝙜𝙚𝙣𝙩 𝙣𝙚𝙚𝙙𝙨 𝙞𝙣 𝙖 𝙫𝙚𝙧𝙮 𝙩𝙞𝙢𝙚𝙡𝙮 𝙛𝙖𝙨𝙝𝙞𝙤𝙣. 𝙄𝙣𝙙𝙚𝙚𝙙, 𝙐𝙣𝙞𝙩𝙚𝙡 𝙝𝙖𝙨 𝙚𝙭𝙘𝙚𝙚𝙙𝙚𝙙 𝙤𝙪𝙧 𝙚𝙭𝙥𝙚𝙘𝙩𝙖𝙩𝙞𝙤𝙣𝙨!”

We strive to provide this level of support to every client, and it's the kind of experience that makes switching feel less risky.

If you're looking for reliable service and a fast response, Unitel is the phone partner to meet your business needs.

Learn more: https://askunitel.com/business-phone-systems/

09/28/2026

Your phone system has more responsibility to your business than just ringing.

It should help your business serve customers, support your team, and grow without making everything harder.

A modern business phone system can help with:

• 𝗠𝗼𝗯𝗶𝗹𝗲 𝗮𝗽𝗽𝘀 so your team can work from more than one place
• 𝗖𝗮𝗹𝗹 𝗿𝗼𝘂𝘁𝗶𝗻𝗴 so customers reach the right person faster
• 𝗩𝗼𝗶𝗰𝗲𝗺𝗮𝗶𝗹-𝘁𝗼-𝗲𝗺𝗮𝗶𝗹 so follow-up does not get buried
• 𝗔𝗜 𝘁𝗼𝗼𝗹𝘀 that can help with call handling and customer experience
• 𝗩𝗼𝗶𝗰𝗲, 𝗰𝗵𝗮𝘁, 𝗮𝗻𝗱 𝘃𝗶𝗱𝗲𝗼 in one place

If your current setup only kinda sorta works, that may be costing more than you think.

Contact Unitel to explore your options: https://askunitel.com/business-phone-systems/

09/24/2026

Your phone system 🤝 your CRM.

They should be friends. Best friends, even.

Connecting the two means less app-hopping, more context when the phone rings, and fewer “Wait... did anyone follow up with them?” moments.

The result? Smoother calls, better follow-up, and a team that spends less time clicking around and more time actually talking to customers.

Your business tools should make work easier. Unitel can help with that.

See how Unitel can connect your communications and simplify your workday. https://askunitel.com/

09/21/2026

Your days of keeping an older phone system around just because it "works well enough" are numbered. You're dealing with too many system headaches when you hire more people, open another office, or need employees to work from somewhere other than their desks.

These system limitations have become operational bottlenecks.

A hosted phone system gives businesses more freedom to add users, support mobile employees, change call routing, and introduce useful AI tools without rebuilding everything around more on-site equipment.

But switching shouldn't mean chasing technology for its own sake.

Our latest article explains how Boston businesses can use hosted communications to simplify daily work, improve call handling, and prepare for future growth.

Read the full article here: https://askunitel.com/why-boston-companies-moving-to-hosted-phone-systems/

Boston businesses are choosing hosted phone systems for mobility, easier growth, and access to practical AI tools.

09/17/2026

For years, your phone system worked fine because everyone sat at a desk in the same location.

But what happens when an employee needs to work from home due to a sick family member, or a salesperson is on the road, or the person a customer needs is already on another call?

Well, a flexible phone system helps calls reach the right employee without making customers chase your team across several numbers.

Our latest article covers the practical features small businesses should look for, including:

• Mobile and desktop calling
• Smarter call routing
• Voicemail-to-email
• Simple online management
• Easier ways to add employees and locations

Read the full article to see whether your current phone system fits the way your team works today.

https://askunitel.com/the-best-small-business-phone-systems-for-teams/

Looking for a phone system that works wherever your team does? Discover the features that make the best small business phone systems flexible.

09/14/2026

What’s the oldest piece of technology in your office that still gets used every day? 𝗕𝗼𝗻𝘂𝘀 𝗽𝗼𝗶𝗻𝘁𝘀 if it still works.

-Maybe it’s an old printer.
-How about a mystery cable nobody wants to unplug because why tempt disrupting the status quo?
-Or what about a fax machine that refuses to retire?
-Is there a phone system that has somehow outlasted three office moves?

Some old tech earns its place. But some of it quietly slows the team down.

So what’s the oldest tech still hanging around your office?

Drop it in the comments.

09/10/2026

Hosted phone systems have been around for a while now, but we've keep finding that they are still a mystery for many businesses.

This short video explains what “hosted” really means and how one phone system can support employees in the office, at home, or on the go.

Watch the video, then talk to Unitel about whether a hosted phone system is right for your team.

09/07/2026

Happy Labor Day from all of us at Unitel!

Today, we’re thinking about the people who keep local businesses moving.

The owners who open early.
The teams that stay late.
The people who care for the community through acts of kindness.

It all adds up! We’re proud to support businesses across New England and grateful for the hardworking people behind them.

Enjoy the day. You’ve earned it.

09/03/2026

Choosing a VoIP provider shouldn't feel like comparing mystery boxes.

The lowest monthly price may look good on paper, but your phone system has a bigger job than saving a few dollars. It needs to keep calls clear, route customers to the right person, support remote workers, and make your team's life easier.

We put together fresh information to help Massachusetts businesses ask better questions before switching phone providers.

Inside, you’ll learn what to compare, what features matter, and why support should be part of the decision from the start.

Read the full article to learn how to choose the right business VoIP provider for your company.

https://askunitel.com/choose-business-voip-provider/

Choosing a VoIP provider? Learn the key questions every business should ask before switching and discover what separates a great provider from the rest.