Resort Data Processing

02/28/2020

Take a moment to meet the Owner & President of RDP, Barry Biegler.

www.resortdata.com/about-us

02/20/2020

The lucky winner of the Microsoft Surface Pro for our Holiday Raffle, Sanne at Alpine Lodging Telluride!

Again, thanks for the continued support. Our clients make it possible for us to give back.

01/31/2020

Our client metrics show >60% of reservations originate from a mobile device. Facilitate an intuitive experience and collect every cent of revenue with RDP's IRMng Booking Engine.

Click below for a self-guided experience.

01/22/2020

Schedule your "work trip" getaway to the heart of the Rockies today. Join us for one of our 4 Power User Summits this year.

More info here --> https://www.resortdata.com/customer-conferences/

04/03/2019

Come one, come all!

RDP is currently hiring for the following position:

Hospitality Software Specialists

Resort Data Processing (RDP) is a Property Management Software company founded in 1981 and headquartered in Vail, Colorado. Our objective is to provide more powerful software for clients who have outgrown their current system. More than 800 businesses worldwide rely on RDP everyday.

RDP is a small company focused on a fun, relaxed, team oriented culture. Job perks include: free lunches during the week, indoor pool and hot tub, flexible hours for ski/snowboard/bike lunches, and company sponsored out of work activities, such as softball. We are seeking candidates looking for a career based in the heart of the Rockies.

Hospitality Software Specialists hold a variety of responsibilities including: day to day customer service/support, troubleshooting customer software issues, new customer implementations, training, and more. This is a multi-dimensional job requiring self-motivation in a constantly changing environment. Growth opportunities include senior specialist positions, sales, and software development.

Duties include:

• Working with customers to address and solve software related problems or questions.
• Training customers on RDP software.
• Installing software upgrades and optional system enhancements.
• Owning open tickets/bugs that must be solved.
• Solving problems using critical thinking.
• Handling difficult customers with grace and patience
• Creating knowledge-base articles and technical documents.

Job Requirements:

• Bachelor’s Degree
• Hospitality Experience Preferred
• Strong verbal and written communication skills
• Experience with: Windows Operating systems, SQL, Crystal Reports, SMTP, Web Development, PEBKAC Issues, VMWare, Network troubleshooting, Google Tag Manager
• Customer Service
• Approximately 8 Weeks per Year Travel
• Sense of humor

Please submit resume and cover letter to:
[email protected]

08/17/2017

Looking for help with scheduling reports? Check out our newest step-by-step videos on the subject!
https://youtu.be/LdRsPmOv0G8 - Add Schedule
https://youtu.be/06iDBLRW9LA - Add Reports to your Schedule

The Report Scheduler allows reports to be configured to print or export automatically on a specified time interval.

12/04/2014

Amazon is launching their own OTA, and focusing on independent properties!

Online retailers Amazon.com’s and Alibaba’s plans to expand into the hotel booking space could change the way hoteliers do business, sources said.

10/20/2014

When marketing your property it’s important not to forget that guests really need to "feel" your property

I was trying to buy shoes online yesterday…and it’s tricky! You really have to envision what it feels like to actually slip your feet inside. The vacation rental industry is gravitating towards online bookings. But when marketing, it’s important not to forget that potential online booking guests rea…

10/17/2014

13 Hotel Trends We Wish Would Die
TGIF RDP Fanatics!

13 Hotel Trends We Wish Would Die || HotelChatter

10/16/2014

Camping or Hotel Room?

These Pop-Up Eco Hotel Rooms are Not Too 'Shabby' || HotelChatter

10/15/2014

Should hotels share their best images with online travel agencies?

The battle between online travel agencies and hotels has been long and tireless, but it’s time for both sides to wave the white flag.