09/15/2021
Here are six reasons why you should consider upgrading from a regular phone system to a VoIP platform.
1) Cost Savings
This is the slam dunk of a selling point for a new VoIP business phone system. A VoIP system eliminates the need to maintain separate voice and data networks and can help reduce telecom costs. With a cloud-based voice system, you can choose the features you want and pay for the service as a monthly subscription, with minimal upfront investment.
2) Valuable New Features
Today’s VoIP platforms give users access to conference calling, call presence, call routing, “find me, follow me” and many other features through an intuitive interface. All of this functionality can boost productivity and enhance customer service.
3) Application Integration
Unified communications platforms allow users to instant message, schedule and hold virtual meetings, and share files from their desk phone or softphone. Customer relationship management and other business applications, such as SalesForce, AMS 360 and NetSuite, can also be integrated with the phone system to streamline workflows.
4) Mobility
With today’s VoIP phone systems, calls can be automatically forwarded to a mobile device, where the user can access the same tools and services they would find on their desk phone. This is far more efficient and reliable than expecting a caller to leave a message and wait for the recipient to retrieve the message and return the call.
5) Scalability
As your business grows in terms of personnel and remote locations, VoIP phone systems make it easy to add users, offices, devices, numbers, services and capacity without reinventing the wheel.
6) Elimination of Obsolete Technology
Old phone systems may still work, but the technology will eventually fail. When that happens, good luck finding parts and someone to make the repairs. Repairing outdated technology is a slow, expensive process, and every minute of downtime will cost you money. Invest in a new phone system now before the old system breaks down.
Anyone can buy or sell a phone system. Choosing the right system for your organization and getting that system to do what you need it to do is a different story. That requires collaboration with data networking and communications experts. What features do you need? Would a cloud-based or on-premises system make more sense? Will your infrastructure support a new system? How will you keep your data secure?
Zydeco Technologies will walk you through the planning, design, deployment, adoption and support phases of your phone system implementation, answering these and other questions to help you maximize ROI.
Let us show you how a new business phone system can help you reduce costs and do business better.
