TSSI Consulting

05/05/2026

https://behaviorhealthjustice.wayne.edu/news/cbhj-pilots-dispatch-training-to-strengthen-behavioral-health-crisis-response-68932

CBHJ pilots a new training to improve behavioral health crisis response and help 911 systems better identify mental health needs and connect people to care.

04/13/2026

04/08/2026

What an amazing idea – one that could inspire us all to adopt into our own communities.

Morehead Rowan County E9-1-1 is launching a new "Adopt a Dispatcher" program to recognize the crucial work of emergency dispatchers.

12/10/2025

Our hearts go out to the two operators who took these calls

Kerrville Police Department's two 9-1-1 operators handled an influx of calls starting around 3 a.m.

12/04/2025

Pretty interesting read – NYC recently rolled out a fully equipped Emergency Communications Vehicle that can act as a mobile tech hub during major events or citywide emergencies. In an event when cell towers or radio networks may be compromised the first responders throughout the city’s five boroughs can stay connected and continue dispatching aid.

New York City officials revealed a new emergency communications vehicle designed to help first responders stay connected during major events and citywide emergencies.

11/25/2025

“On a quiet Michigan road, a truck veered off course, hit a tree, and caught fire. No one saw it happen. No one was able to dial 911….What began as a digital alert became something deeply human — a reminder that even when no one sees, no one calls, and no one speaks, help can still find its way.”

An automatic crash alert saved a life when no one called 911. See how Dispatcher Janie Myers used RapidSOS to send help in 13 seconds, pulling Jeff Freed from a burning truck.

11/06/2025

The Salvation Army Partners with Midland County Jail to Support Families During the Holidays

For the third consecutive year, The Salvation Army has generously partnered with the Midland County Jail to provide incarcerated individuals the opportunity to send gifts to their children during the holiday season. This meaningful program has been a continued success, helping to strengthen family connections and foster positive relationships during a challenging time of year.

09/24/2025

Police departments around the country are buying their own ice cream trucks to hand out frozen treats for free.

Police around the country are turning to a summer favorite to help strengthen ties to their communities by running their own free ice cream trucks.

09/19/2025

https://abcnews.go.com/US/new-york-fire-department-sept-11-illness-killed/story?id=125397472

The Sept. 11 terror attack on the World Trade Center is still killing New York City firefighters 24 years later.

09/17/2025

🎉 America’s 9-1-1 professionals are celebrating the U.S. Senate’s action to classify 9-1-1 professionals as public safety, not clerical, personnel.

The Senate on Wednesday approved the Enhancing First Response Act (S.725), a bill supported by NENA: The 9-1-1 Association, which would direct the U.S. Office of Management and Budget (OMB) to reclassify Public Safety Telecommunicators as a “Protective Service Occupation” in the federal Standard Occupational Classification (SOC) system.

Currently, 9-1-1 professionals are classified as “Office and Administrative Support,” a designation that fails to reflect the highly specialized, lifesaving work they perform daily alongside other first responders. This no-cost, bipartisan legislation would correct this outdated classification, ensuring that 9-1-1 professionals receive the respect and recognition they deserve.

“Every day, 9-1-1 professionals are the FIRST first responders in thousands of emergencies,” said NENA CEO John Provenzano. “Reclassifying Public Safety Telecommunicators as Protective Service Occupations is a long-overdue correction that recognizes their indispensable role in public safety.”

Read more ➡️ https://www.nena.org/news/709853/U.S.-Senate-Passes-Bill-to-Recognize-9-1-1-as-a-Public-Safety-Occupation.htm

09/04/2025