TSSI Consulting

09/17/2026

https://www.foxcarolina.com/2026/09/16/america-is-facing-critical-911-staffing-shortage-heres-why/

All around the country 911 staffing is facing a shortage due to low pay and burnout

08/26/2026

https://newschannel9.com/news/local/arc-chattanooga/911-dispatchers-gaming

What do video gamers and 911 telecommunicators have in common?More than you might think.Hamilton County 911 leaders say some skills gamers develop through hours

07/31/2026

https://lfpress.com/news/local-news/what-londons-new-ambulance-dispatch-system-means-for-911-callers

Callers may be asked more questions, but officials say ambulance response times should not be affected.

07/28/2026

https://www.wsmv.com/2026/07/22/nashville-911-dispatcher-uses-tracking-technology-rescue-stranded-boaters-percy-priest-lake/

A Nashville 911 dispatcher used location-tracking technology and a live video link to rescue three people stranded on a sinking boat during a storm Tuesday night on Percy Priest Lake.

07/13/2026

https://www.police1.com/real-time-policing/case-study-hamilton-countys-multi-jurisdictional-rtic-brings-agencies-into-one-information-hub

An Indiana county’s RTIC uses shared systems, agency staffing and real-time 911 access to support public safety across jurisdictional lines

05/05/2026

https://behaviorhealthjustice.wayne.edu/news/cbhj-pilots-dispatch-training-to-strengthen-behavioral-health-crisis-response-68932

CBHJ pilots a new training to improve behavioral health crisis response and help 911 systems better identify mental health needs and connect people to care.

04/13/2026

04/08/2026

What an amazing idea – one that could inspire us all to adopt into our own communities.

Morehead Rowan County E9-1-1 is launching a new "Adopt a Dispatcher" program to recognize the crucial work of emergency dispatchers.