08/12/2026
🚨 PROTECTIVE HOSPITALITY TRAINING — BOSTON 🚨
FBS Protection Group is proud to host Protective Hospitality: The Security + Guest Service Advantage, presented by Global Awareness Professionals and led by Mark A. Herrera, one of the event industry’s leading security experts.
📅 Monday, September 21, 2026
⏰ 5:00 PM – 9:00 PM
📍 Boch Center | Wang Theatre | Boston
💲 $50 per person
This four-hour professional development experience is designed for leaders and teams responsible for security, guest service, operations, preparedness, and the public experience.
Participants will learn how to:
✅ Strengthen communication between guest services, security, and leadership
✅ Use exceptional guest service as a proactive risk-mitigation strategy
✅ Apply professional engagement techniques to assess situations and reduce escalation
✅ Protect the guest experience while confidently addressing potential risks
Ideal for professionals working in venues, hospitality, events, corporate environments, education, and public safety.
⚠️ SPACE IS LIMITED — RESERVE YOUR PLACE TODAY!
🎟️ Register Here:
https://www.eventbrite.com/e/1997407419360?aff=oddtdtcreator
Empowering Teams. Elevating Security.
Protective Hospitality brings pros together to chat, learn, and boost safety in the hospitality world—face to face!