01/17/2014
Gradually to Suddenly.........Exactly.......check it out!
http://sethgodin.typepad.com/seths_blog/2014/01/gradually-and-then-suddenly.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+typepad%2Fsethsmainblog+%28Seth%27s+Blog%29&utm_content=FaceBook
This is how companies die, how brands wither and, more cheefully in the other direction, how careers are made. Gradually, because every day opportunities are missed, little bits of value are lost, customers become unentranced. We don't notice so much,...