Denise Price Thomas in "Home Grown & Nationally Known" as an inspirational & motivational speaker as well as a healthcare comedienne. Denise enjoys bringing stories, songs and scripture to life while re-energizing others to make a difference in their daily walk. "Denise" is and available to assist you in areas such as:
*SITE EVALUATIONS (medical or other professional offices)
-Evaluation c
overs all patient/customer touch points
-Feedback on curb-appeal, appearance of lobby, meeting and
exam rooms, atmosphere and staff professionalism.
*CUSTOMER SERVICE TRAINING
-Evaluations and training of staff (individual or group settings)
-Refresher seminars available
*PRESENTATIONS
- Topics include...
-Exceptional Customer Service
-Effective Communtication
-Dealing with people in a postive manner
-Professional Polish
-Job Ownership
*Presentations, topics and programs are customized apon
your request and suited to fit your current needs.
*MYSTERY PATIENT/CUSTOMER FEEDBACK
This service offers a thorough patient/customer's perspective of how
your staff handles...
-Communication during phone calls, initial greetings,
and during any patient/customer touch points
-Care & Compassion
*PROFESSIONAL POLISH
-Uncovering the postives and apply polish
-Building on the strong points of your business
-Training in professional appearance, image and
communication
*KEYNOTE SPEAKER
"Gladys", Denise's alter ego, loves to keep her audience in "stitches" with her stand-up comedy act, Health, Hope & Humor! After all, we all need to stand-up while we can, right? She is always "cutting-up" and loves to share with you her experiences working for surgeons for more than 30 years. She has met some real characters along the way, like IMA GOSSIP, ROBIN JOY and many others, that will keep you "wrapped-up" in her humor and give you a new perspective on patient relations. Gladys is also available to be a Keynote Speaker at your next business meeting, conference or employee training session. PERSONAL REFERENCES AVAILABLE UPON REQUEST
PARTIAL CLIENT LIST:
-Healthcare:
*The Joint Commission
*Baptist Hospital Leadership
*Nueterra Healthcare
*Gaston Radiology
*Northeast Digestive Health
*HFMA
*NCHFMA
*Allergy Partners of the Piedmont
*AAHAM
*NC Oncology
*SC Oncology
*Virginia MGMA
*NCMS Alliance
*Carolina Regional MGMA
*Alaska MGMA
*Mountain Area Pediatric Associates
*NC Pediatric Society
*Industrial Commission
*Total Medical Compliance
*Catawba Valley Medical
*MEDAC Health Services
*Novant Health
*Western Carolina Medical Society
*National Organization of Rheumatology Managers
-Church & Community:
*St Mark's Methodist
*Catawba Heights Baptist
*LIFT, Ladies in Fellowship Together
*First Presbyterian Women's Retreat
*Providence Baptist, Rock Hill, SC
*Good Shepherd, Charlotte
*Morning Glories
*First Baptist Church
*The Joy Club
*Crisis Pregnancy Ministry
*Grand Strand Community Church, Women's Event
*First ARP
*Gaston Memorial Hospital Retiree Banquet
*Parish Nurse Ministry
*Parkwood- XYZ Club
*Pleasant Ridge Baptist, Truth & Tea Ladies Night Out
*First Presbyterian- Women's Wellness Event
*Women of Grace
*Bethel Presbyterian
*Cramer Memorial Methodist, Church Wide Event
*Christ United Methodist Church, Leadership Training
*Bethesda Methodist, Leadership Training
-Businesses & Civic Groups:
*Ameriprise Platinum Financial Services
*Rice & Associates
*Gaston County Human Resources Conference
*Gaston County Schools Teaching & Learning Conference
*Gaston Rotary
*Women's Expo
*NC Association of Educational Office Professionals District 2
*NC Association of Community College Business Officials
*Bisque Imports- Keynote Speaker for National Conference
*Belmont Rotary
*McMahan Financial
*Lincoln County Leader Appreciation
*The Shelter- Domestic Violence Awareness
*Anti-Bullying Campaign- Purse Power Emcee
*Greater Clover Chamber of Commerce
*FIB- Females in Business
*Christian Women's Job Corps
WHAT OTHERS ARE SAYING ABOUT DENISE AND GLADYS:
-"Funny and kept interest"
-"She is great!"
-"Funny AND entertaining"
-"Excellent choice for a motivational speaker. Brings a humorous twist to a less than humorous industry facing many, many changes. Brings home my mantra- if you can't laugh, you are in serious trouble!"
-"Excellent presentation"
-"Fun & funny"
-"Great, entertaining and fun! Finding the humor in our everyday work is a must to get through the day"
-"Loved her!"
-"Great way to kick off the conference"
-"Loved Gladys!"
-"What a way to start a conference"
-"Wonderful presentation light & appropriate"
-"Nice comic relief"
-"Very entertaining"
-"AWESOME!"
