APEX Business Performance

APEX Business Performance Billings MT based firm helping clients increase customer satisfaction through Lean Process Design and Strategic Marketing

Managing Partner:
Wayne Wilkinson is an experienced businessman with experience in senior management, business start-ups, non-profits, business development, strategic market planning, customer centric quality improvement, and as a troubled-company specialist. He has been involved in several hundred business situations of various types, including: start-ups; new product and service launches; busine

ss launches; expansions into new markets; business financial analysis for strategy and operations; rebuilding company culture and employee excellence; conducting and teaching statistical data analysis; alignment of an acquired company’s processes and strengths; and various others. He has over 10 years of strong broad business experience in senior management, strategic planning, operations, process improvement, quality culture implementation, business planning, marketing, accounting, and other aspects of business. He currently owns several successful service businesses include the Oxi-fresh franchise for Montana which has achieved an ongoing NPS of 92 out of 100 (world class) and grown by more than 50% every year. Wayne Wilkinson was a Regional General Manager developing expansion markets for the Harnish Group. Prior to that he was the head of the Harnish Group’s Quality Control and Process Improvement Division. During this period, he participated in many product/service launches, restructured business operations for increased efficiency, aligned strategic initiatives, and participated in other business situations. Initially, he was a project manager for the Harnish Group, implementing projects in all business functions of the company. He is currently the senior director for SageGroup in the pacific northwest, working with troubled companies

His formal education includes: a MBA degree in Management from the Univ. of Mary; a BSBA degree in Management from Montana State University of Billings. He is certified by Caterpillar and the George Group to teach the following: Quality and Process Improvement Methodologies -- Lean, DMAIC, DMEDI. He is certified as a project manager in Lean Manufacturing, DMAIC, and DMEDI projects.

Are you or your company ready for AI?
03/08/2026

Are you or your company ready for AI?

The red jobs are what AI is doing now, Anthropic says. The blue ones are what it's coming for next.

Consultative Sales Training | Mastering the Art of Selling with Integrity & Value.Unlock your full potential as a sales ...
08/07/2025

Consultative Sales Training | Mastering the Art of Selling with Integrity & Value.
Unlock your full potential as a sales professional with this in-depth, practical, and motivational Sales Training Masterclass. Whether you’re a beginner or a seasoned pro, this training delivers the skills, strategies, and mindset you need to thrive in today’s competitive market.
First Module is Free.

Unlock your full potential as a sales professional with this in-depth, practical, and motivational Sales Training Masterclass. Whether you’re a beginner or a...

What is a Traditional Entrepreneur?Is it Extinct or just evolving?In our latest blog, we explore the roots of traditiona...
08/06/2025

What is a Traditional Entrepreneur?
Is it Extinct or just evolving?

In our latest blog, we explore the roots of traditional entrepreneurship—and whether that model still holds power in today's startup-driven world. 💼✨

🔍 Learn:
✅ What defines a “traditional entrepreneur”
✅ How they differ from startups and social ventures
✅ Why they still matter more than ever
✅ How to bridge to modernity without losing your roots

📊 Includes insights from Harvard Business Review and a clean visual breakdown of the modern entrepreneurial spectrum.

📖 Read now: https://apexbusinessperformance.com/blog/post/2339155/what-is-a-traditional-entrepreneur
🔗 Follow Apex Business Performance for more insights on business growth, innovation, and leadership.

In business, failure isn't always a sign of incompetence — sometimes, it's the price of innovation. But navigating that ...
08/05/2025

In business, failure isn't always a sign of incompetence — sometimes, it's the price of innovation. But navigating that fine line between bold growth and unnecessary risk takes more than just courage. It takes clarity, discipline, and an ability to learn fast. Jeremy Gutsche, in his Innovation Handbook, argues that the most successful organizations don’t avoid failure — they build systems to learn from it quickly.

At Apex Business Performance, we’ve seen firsthand how businesses can fall victim to flawed decisions in sales, hiring, marketing, and expansion — and how they can turn those stumbles into springboards for innovation.

https://apexbusinessperformance.com/blog/post/2335013/innovate-to-win-lessons-from-failure-in-a-fast-changing-business-world

Why Fine-Tuning Your Funnel Is Essential for Growth and Profitability From the first impression to the final transaction...
07/31/2025

Why Fine-Tuning Your Funnel Is Essential for Growth and Profitability From the first impression to the final transaction, a business’s sales funnel is the backbone of its customer acquisition strategy. Let’s explore why optimizing your funnel is essential, what it involves, and what it costs you not to.
https://apexbusinessperformance.com/blog/post/2338581/optimizing-your-sales-funnel-turning-awareness-into-revenue
For more content, explore our website. Feel free to leave a comment on a topic you would like to hear more about.

Fascinating Discussion from tech CEOs on AI progression. Definitely worth 2 hrs to watch.
05/16/2025

Fascinating Discussion from tech CEOs on AI progression. Definitely worth 2 hrs to watch.

Will AI and AI agents replace God, steal your job, and change your future? Amjad Masad, Bret Weinstein, and Daniel Priestley debate the terrifying warning si...

The 4Ps of Marketing—Product, Price, Place, and Promotion—have long been the cornerstone of any effective marketing stra...
05/13/2025

The 4Ps of Marketing—Product, Price, Place, and Promotion—have long been the cornerstone of any effective marketing strategy. These elements guide how businesses develop, deliver, and promote their offerings to meet customer needs. While much attention is often given to crafting the perfect product or launching the most engaging promotion, one critical factor often goes unnoticed: the role of business processes in ensuring the 4Ps are executed effectively.

With a combined 80 years of fortune 500 experience, we can help your business take the next step, even if its just the first one.

A great discussion on intentional process decisions. Worth following
04/23/2025

A great discussion on intentional process decisions. Worth following

Sludge, Part 1: The World Is Drowning in It - Freakonomics

08/30/2024

Exciting News! We’re thrilled to announce the launch of our brand-new Full-Service Marketing Line—designed to take your business to the next level! Whether you're a start-up looking to establish your brand or an established business aiming to amplify your reach, we’ve got you covered.

From eye-catching logo design and compelling content creation, to SEO strategies that boost your visibility and targeted social media campaigns, to integrated software solutions putting it all together, our full suite of marketing services is tailored to drive results. It's time to elevate your brand with professional, comprehensive solutions that speak directly to your audience.

👉 Ready to get started? Contact us today to discover how we can tailor our marketing expertise to your business needs. Let’s build something extraordinary together! 💡📈

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