SMART IT PROS INC

SMART IT PROS INC SmartIT Pros is an IT and Business Services Organization that delivers Application and Business process services to help clients meet their organizational

05/06/2022

NG 9-1-1 - Business Analyst - Remote

Our client has following *** requisition is seeking an IT infrastructure/services Senior Business Analyst. Candidates that only have software development (SDLC) business analyst skills and/or experience will not be considered. The Oregon Office of Emergency Management, State 9-1-1 Program is seeking a highly motivated and skilled Senior IT Business Analyst to champion and lead the development of a strategic plan for the modernization of statewide 9-1-1 infrastructure/services known as NextGeneration 9-1-1 (NG9-1-1). This engagement will require engaging with and coordinating the completion of a strategic plan deliverable in partnership with State 9-1-1 program leadership and the State CIO through Oregon's Enterprise Information Services. Finalization of the strategic plan is expected Additional information pertaining to Oregon 911 can be found using the following URL: Oregon Office of Emergency Management : State 9-1-1 Program : State 9-1-1 Program : State of Oregon Additional information pertaining to NextGeneration 9-1-1: Oregon Office of Emergency Management : Next Generation 9-1-1 : State 9-1-1 Program : State of Oregon Individuals in this position have demonstrated experience in the standard concepts, practices, and deliverables related to Business Analysis in support of IT service/infrastructure development projects. Understands how to gather and document requirements leading to the successful development of IT strategic plans and business case deliverables. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Some familiarity with public safety IT systems desired. Requires a bachelor's degree in area of specialty and at least 9 years or equivalent experience in the field or in a related area.

06/23/2020

Primary Duties: Technical Support Specialist III/ Server Administrator
Maintain and manage all aspects of Linux server maintenance from operating system installation to patching updates on a timely basis.
Research and recommend innovative ways to automate system administration tasks.
Identify approaches that leverage our resources and provide economies of scale.
Participate in and provide feedback and recommendations in developing standards and guidelines for server environments.
Monitor production environment, tuning application servers to optimize performance, stabilizing and improving JVM performance by tuning the Heap Size, Garbage Collection policy, and connection pools.
Provide infrastructure operations support and analysis to resolve production issues related to Application Servers and associated software products.
Perform utilization and capacity analysis as needed.
The Ideal Candidate:
The ideal candidate will have experience as a Linux Server Administrator.
They will also have a high level of expertise and broad experience in system administration and Hosting.
In addition to supporting the server environment, this position will act as a technical lead for projects, tasks, incidents, and system architecture design.
Also, this position will work under the direction of management and become a key team player in the hosting group.
There will be times when this position will be required to work extended hours and weekends to support the State's needs including an On-call rotation.
Typical Qualifications:
Experience with building and maintaining cloud solutions in AWS, GCP, and/or Azure DevOps principles and practices experience automating processes with at least one scripting language (Python, PowerShell, Bash, etc.) DevOps and automation tools (e.g. Jenkins, Salt/Chef/Puppet/Ansible, Git, etc.
Experience with multiple Linux distros (mainly CentOS and Redhat)
Experience with multiple Windows Server Versions
Experience with TCP/IP Networking including troubleshooting install in-house, open source, and vendor-based software familiarity with Linux including experience with Apache, Tomcat, Weblogic, MySQL, MariaDB, PHP, installation and configurations file System management (LVM, Quota's, etc.) including NFS, and CIFS knowledge of Linux kernel configuration knowledge of load balancing technologies
Proven ability to quickly learn and implement unfamiliar technologies hands-on experience with scripting excellent project planning skills, highly organized, and the ability to complete high-level projects with little supervision and on time and under budget

08/21/2019

After initial training, this position will work 2nd shift- M-F 11:00 AM - 7:30 PM**. --- Good to avoid Traffic
**Position has opportunity for contract to hire after 6 months if candidate performs well**

We hire Veterans and Prefer for this position.


Provides both phone based and hands-on computer hardware and software support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and/or 1-5 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within the IT field. Relies on instructions and pre-established guidelines to perform the functions of the job.

Preferred skillset:

• Good hardware knowledge/troubleshooting on PC's, Laptops, and printers/copiers
• Knowledge of Imaging software
• Active Directory
• Windows 7, 10
• Remote software
• VPN Software
• SCCM
• Office 360 knowledge
• Must be able to lift 20-30lbs on a regular basis

08/16/2019

Guide and inspire the organization about the business potential and strategy of artificial intelligence (AI)/data science. Identify data-driven/ML business opportunities. Collaborate across the business to understand IT and business constraints.


Data science team will play a pivotal role in planning, executing and delivering machine learning-based projects to improve highway safety, reduce congestion and improve business processes. The bulk of the work will be in machine learning (ML) modelling, management and problem analysis, data exploration and data correlation and clustering. The data scientist will be a key interface between the office of strategic innovations and analytics teams and leadership in the business units, and the information technology division. Candidates need to be very much self-driven, curious and creative. Primary Responsibilities: Guide and inspire the organization about the business potential and strategy of artificial intelligence (AI)/data science. Identify data-driven/ML business opportunities. Collaborate across the business to understand IT and business constraints. Acquire access to various databases, and other source systems. Help to create data pipelines for more efficient and repeatable data science projects. Apply statistical analysis and visualization techniques to various data.
Network with domain experts to better understand the business mechanics that generated the data. Apply various ML and advanced analytics techniques to perform classification or prediction tasks. Integrate domain knowledge into the ML solution. Collaborate with ML operations (MLOps), data engineers, and IT to evaluate and implement ML deployment options. Continuously monitor ex*****on and health of production ML models. Establish best practices around ML production infrastructure

specialization in ML, AI, cognitive science or data science; Coding knowledge and experience in R, Python/Jupyter, SAS, Java, Scala, C++, MATLAB, etc.

Address

Bloomfield Hills, MI
48304

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