12/07/2020
Covid-19 protocol and procedures are in place. Please read important Austin’s Piano Service notice for all customers:
These are uncertain times and we at Austin’s Piano Service take the Covid-19 coronavirus epidemic very seriously. We have issued a new set of protocols and procedures to ensure the safety of our customers which is our utmost concern. Customers over the age of 65/and or with underlying health conditions are not advised to schedule at this time.
The following guidelines are strictly followed at every appointment:
1) social distancing will be paramount. 6 feet will be an appropriate distance that I will enforce.
2) washing hands is the very first thing I do when I walk in the door. I wash hands both before and after every appointment.
3) all playing surfaces and case parts of the piano will be disinfected upon completion of the work
4) checks and cash will be placed on the counter or similar surface. I will retrieve payment at the appropriate social distance.
5) I wear a mask and I would prefer my customers to do the same (if in the same room)
6) please clear all items off the top of the piano beforehand
7) no kids by the piano
8) I prefer to work alone but feel free to ask questions or address your concerns at any time
9) please do not watch me while I work. Under normal circumstances, I would not mind, but these are not normal circumstances.
10) I will take off my shoes
