MCL Coaching and Consulting

MCL Coaching and Consulting Providing executive coaching, dual coaching, team development, and leadership assessment services.

I bring a fresh, common-sense approach, drawing from system dynamics, focused on integrating intellectual and intuitive learning. Specializing in practical applications of EQ, strategic communication, strategic thinking, leadership presence, presentation skills, and role/responsibility clarification.

Dear readers,I'm taking August off — to think instead of write, and to enjoy time off with friends, family, and mother n...
08/04/2026

Dear readers,

I'm taking August off — to think instead of write, and to enjoy time off with friends, family, and mother nature. I hope you all enjoy the last of the summer. I'll see you in September.

Michelle

A newly promoted leader was trying to find her footing in a division burdened by longstanding inefficiencies. She inheri...
07/28/2026

A newly promoted leader was trying to find her footing in a division burdened by longstanding inefficiencies. She inherited a great deal of pressure along with the role, and it left her second-guessing herself. She described an interaction with a colleague who was terse and visibly upset. Having lived with those inefficiencies for years, he was deeply frustrated by the situation. She experienced his frustration as directed at her.

When she couldn't see another possibility, I wondered aloud what else might be true—perhaps he'd been having a difficult day, or perhaps the inefficiency itself was the source of his frustration. She went quiet. In that silence, something shifted. “Maybe this has more to do with his context than with me,” she said. “Maybe he couldn't get the lab results he needed because of the very inefficiency I'm trying to fix.” Her posture straightened. The moment she could imagine another possibility, she was no longer trapped inside the first one.

**What becomes possible when you widen your interpretation before reacting?**

In my first meeting with a newly hired leader, she described feeling at odds with her team almost from the start. She wa...
07/22/2026

In my first meeting with a newly hired leader, she described feeling at odds with her team almost from the start. She was frustrated and questioning whether she had made the right career move.

She interpreted the tension around her as proof that her colleagues didn't want her there. Gradually, that interpretation stopped feeling like one possibility among many. It became the story that explained everything. That interpretation shaped how she showed up. She became guarded, sharp, and defensive—far from the leader she wanted to be. Her colleagues responded by pulling back, choosing their words more carefully, and avoiding difficult conversations. Those reactions seemed to confirm what she had believed from the beginning. The more convinced she became, the further she retreated, and the wider the gap grew. It took time and gentle coaching before she could see the personalizing trap she was caught in.

**What changes when your interpretation becomes the only story?**

Want to talk about your leadership challenges or team dynamics? Schedule a meet & greet. https://calendly.com/michelle-lynskey/meet-n-greet

One of my coaching clients came back from a leadership team meeting genuinely lit up. He’d been working on shifting his ...
07/14/2026

One of my coaching clients came back from a leadership team meeting genuinely lit up. He’d been working on shifting his behavior to have more influence in the room. Unlike previous attempts, the team took his idea and ran with it. I asked him to walk me through it.

He described what he’d wanted to happen, what happened—clear, confident, complete. But he couldn’t tell me what shifted in the room as a result. Did he feel the room change in some intangible way? What was he noticing in himself as it was happening? He’d been focused on what he gained—not on the feeling data that would tell him how he’d gained it and how to sustain it.

He’d designed the change well. What he hadn’t built enough of was the capacity to notice it happening—in himself, or in the room. Sustained change takes both: understanding what happened and noticing it as it happens.

He’d changed his behavior. He hadn’t yet changed how he paid attention.

**When you change something and it works, what are you actually feeling in the room—not reporting, but sensing?**

Want to talk about your leadership challenges or team dynamics? Schedule a meet & greet. https://calendly.com/michelle-lynskey/meet-n-greet

The client was exceptionally perceptive and knew the business like the back of his hand. He also had a habit: saying wha...
07/07/2026

The client was exceptionally perceptive and knew the business like the back of his hand. He also had a habit: saying what he saw, out loud, unfiltered. It served him well early in his career. Then he was promoted into a senior leadership role. At this level, with stakes this high, that same habit started costing him.

So we worked on a handful of simple but powerful communication behaviors: pause before speaking, ask clarifying questions, understand both sides, reflect instead of pronounce. He reported to me that the new behaviors worked. So I asked what he'd noticed in the room. Did the conversation feel less tense? More give-and-take? He couldn't say. All he'd noticed was that he'd gotten what he wanted. Without noticing the contextual cues, he was missing the supports for his new behaviors going forward.

Then new pressures arose, and he reverted—back to saying what he saw, back to pronouncing instead of pausing. He'd tracked what his behavior change got him. He'd never examined what it changed in the system.

**What's working for you right now that you've never stopped to examine?**

Want to talk about your leadership challenges or team dynamics? Schedule a meet & greet. https://calendly.com/michelle-lynskey/meet-n-greet

I was working for Arthur Andersen’s Houston office when the Enron story broke. Not in a peripheral role—I was embedded i...
06/30/2026

I was working for Arthur Andersen’s Houston office when the Enron story broke. Not in a peripheral role—I was embedded in the organization, working with a council of partners on leadership initiatives.

Within days of the document shredding disclosure, it was clear the firm was in serious trouble. As clients began leaving in droves, we realized thousands of people were about to lose their jobs.

The HR team I worked with didn’t wait for direction. No leader called a meeting. No leader reassigned responsibilities. We came together almost wordlessly and started signing up for the pieces we could help with. Everything we’d been working on no longer mattered.

What was in front of us now was people who were going to need help—including a mail clerk who had worked at Arthur Andersen for 40 years, the only employer he’d ever known.

The recruiting team set up a résumé review process. Others supported job search and application processes. I moved through the office — sitting with groups, individuals, partners — helping people make sense of what was unfolding around them. Nobody authorized any of it. The situation made the direction clear.

When a team is functioning well, that’s what adjusting in real time can look like.

How would your team respond in a situation like this?

Want to talk about your leadership challenges or team dynamics? Schedule a meet & greet. https://calendly.com/michelle-lynskey/meet-n-greet

A senior leader I coached was leading a major construction project outside the US — in a country with no experience work...
06/23/2026

A senior leader I coached was leading a major construction project outside the US — in a country with no experience working with American companies. The complications were insidious. The project kept slipping.

He was doing what it took to keep things moving. What he wasn’t doing was digging in — looking hard at what was actually infecting the project and what might have resolved it. He had the title. He had the authority. He wasn’t fully in the role.

Taking up a role isn’t the same as having one. Having a role is structural — it’s on the org chart, it’s in the job description. Taking it up is something else. It’s the decision to bring your full weight to it — judgment, presence, initiative — not waiting to be asked.

The gap between the role on paper and the role fully inhabited is more common than org charts suggest. Sometimes the system has never actually demanded this deeper level of accountability — and people read that signal accurately. And sometimes, as with my client, the full scope of what the role requires simply hasn’t come into focus.

Is your organization assigning roles — or creating the conditions for people to fully take them up?

Want to talk about your leadership challenges or team dynamics? Schedule a meet & greet. https://calendly.com/michelle-lynskey/meet-n-greet

Some years ago I spent months inside a large ERP implementation, brought in to support the change management work. Every...
06/16/2026

Some years ago I spent months inside a large ERP implementation, brought in to support the change management work. Every workstream had a status report. Every status report was green.

But if you talked to anyone on the implementation team, they would tell you the project was in trouble.

Not because the individual pieces weren't moving. They were. The problem was that nobody was tracking whether those pieces were becoming an integrated solution. That question didn't have a column on the scorecard — it wasn't a metric, it couldn't be reported green or red — so it never entered the official story of the project.

The team felt the tension. They felt the distance between what the scorecard said and what they knew to be true.

Reporting systems are built to track what's trackable. Over time, what gets counted becomes what's real — and what doesn't get counted can quietly disappear from the conversation, even when the people closest to the work can see it clearly.

What is your team noticing that your reporting system has no way to capture?

I've worked with leaders who do lots of things right when it comes to psychological safety. They invite dissent. They re...
06/02/2026

I've worked with leaders who do lots of things right when it comes to psychological safety. They invite dissent. They respond well when someone pushes back. They model the behavior they're asking for.

And they still get silence in the room.

Yes, it could be a leadership gap. But often it's the weight of unwritten rules — the informal norms a team develops about what's actually safe within the team, shaped by organizational dynamics as much as by any individual leader. These rules aren't posted anywhere. They accumulate quietly, through years of watching what happened to the person who spoke up last time, in this organization, on this team. Often they predate the current leader entirely. They govern more than what people say to the leader. They govern what's safe to admit to a colleague — uncertainty, mistakes, problems without solutions.

A leader can open the door. The team still decides, collectively, whether it's safe to walk through it.

What unwritten rules is your team following?

Want to talk about your leadership challenges or team dynamics? Schedule a meet & greet. https://calendly.com/michelle-lynskey/meet-n-greet

Six senior leaders. Weeks of missed connections, frustration, and work that kept stalling.They were designing a new soft...
05/26/2026

Six senior leaders. Weeks of missed connections, frustration, and work that kept stalling.

They were designing a new software platform together — CEO, CIO, Head of Products, HR, General Counsel, Finance. Smart people. Shared goal. And yet every meeting left someone feeling unheard.

We designed a retreat with one simple rule: each person got to say their piece without interruption.

What came out was not conflict. It was what each person had been quietly navigating alone. The CIO was carrying the weight of what was technically feasible. Finance was carrying the cost exposure. General Counsel was carrying the risk. Head of Products was carrying the customer. HR was carrying the people. The CEO was carrying the board.

Nobody had been wrong. Nobody had been difficult. Each person had been carrying something real — the weight of their function, their risks, their constraints. But those things had never been named out loud, in the same room, at the same time.

When the pulls became visible, the room shifted. Not because the tensions disappeared. Because everyone finally understood what they were actually navigating together.

Friction in a team isn’t always a problem to fix. Sometimes it’s a signal worth reading.

What friction in your team might be telling you something important?

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