Custer Agency

07/06/2026

IN THE NEWS --- “Keeping workers safe at work is our top priority,” said Gov. Bob Ferguson. “We continue to grieve with the families and loved ones of those killed in the deadliest industrial tragedy in modern Washington state history. My team is proactively working to ensure employers are identifying and addressing any potential risks that exist at similar sites.”

A news release from Washington State Department of Labor & Industries.

06/25/2026

The Federal Trade Commission (FTC) is warning about a new phishing scam that disguises itself as a CAPTCHA verification.

Most of us are familiar with legitimate CAPTCHAs that ask you to identify images, match objects, or type letters and numbers to prove you’re not a robot. However, scammers are now using fake CAPTCHA screens to trick people into installing malware on their own devices.

How the scam works:

You’re browsing a website and get a CAPTCHA pop-up. It looks legitimate and says, “security verification” or “prove you’re human.” Instead of a normal task, it instructs you to enter keyboard commands like Windows + R, then Ctrl +V, then Enter. This is not a real CAPTCHA, and these steps can install malware on your device and give scammers access to personal information such as passwords, email accounts, and banking details.

Real CAPTCHAs will NEVER ask you to run commands on your device.

If you think you interacted with one:
• Disconnect from the internet
• Run a security scan
• Change your passwords
• Enable two-factor authentication

You can report suspicious activity at ReportFraud.ftc.gov. ML204/FL090

06/03/2026

IN THE NEWS - LONGVIEW, Wash. — A chemical tank failure at a paper mill in Longview has become one of the deadliest workplace accidents in the United States in recent decades, claiming the lives of 11 workers, officials said Saturday.

On May 26, the white liquor tank imploded at the Nippon Dynawave Packaging paper mill. The incident is still under investigation, officials said. White liquor is a mix of caustic chemical compounds that help to break down the wood so pulp can be extracted in the manufacture of paper.

Officials have not yet released details about what caused the tank to fail. State and federal agencies continue to investigate the collapse.

A chemical tank failure at a paper mill in Longview has become one of the deadliest workplace accidents in the United States in recent decades

03/25/2026

In today’s digital world, evidence often lives on mobile devices and computers. At Custer Agency, our forensics specialists provide expert cell phone forensics and computer forensics services to uncover deleted texts, emails, social media interactions, and more.

Our team works with attorneys, employers, and individuals who need detailed digital investigations. From GPS tracking and chat history to cloud data recovery, we produce findings that hold up in legal proceedings.

If you need to recover hidden or deleted information, trust our licensed forensics experts serving Boise and surrounding areas.

📞 Call (208) 562-0200 or visit https://custeragency.com today for a digital forensics consultation.

03/18/2026

IN THE NEWS

Fraud schemes continue to evolve, with a recent case highlighting how individuals can be targeted through trust and access.

At Custer Agency, we work to uncover risks before they become problems through thorough background investigations and due diligence.

Knowing who you’re dealing with matters.

The FBI announced Monday evening that a Georgia resident was indicted for targeting professional athletes in a massive fraud and s*x trafficking scheme.

02/23/2026

IN THE NEWS - TUMWATER — A Puget Sound asbestos removal contractor is facing more than $200,000 in fines for knowingly exposing workers to extremely hazardous conditions while at the same time indicating to state inspectors that the site was perfectly safe.

12/31/2025

Happy New Year from Custer Agency!

As we step into a brand-new year, we’re reminded that peace of mind is priceless—and that starts with knowing you have a trusted partner when it comes to truth, protection, and resolution.

From surveillance and insurance fraud investigations to computer and cell phone forensics, child custody cases, and business due diligence, our team is ready to help you face 2026 with confidence.

Start the year with clarity. Start the year with Custer.

📍 Boise’s Trusted Private Investigators Since 1995
📞 Ready to talk? Contact us today for a discreet consultation.
🔗 https://custeragency.com

12/01/2025

Protect yourself from online fraud. It's Cyber Monday! Unfortunately, this is when the scammers and fraudsters find it the easiest.

Our team recommends following the tips below to shop safe online.

* Do not trust links within emails, even if the email and website look legit. If you know the online store, bookmark the site and go directly to it. This keeps you safe from phishing emails and realistic looking but fake online stores.

* Strong Passwords - Are your favorite online shopping store accounts secured with strong passwords? If it is a strong password, is it the same one used on several accounts? If it is, maybe you should change it this year. Or better yet, use a password manager such as 1Password or LastPass to generate secure passwords and save then so you don't have to worry about remembering it.

* Watch out for public Wi-Fi - shopping online while on the go can and does happen, but it's safer to use your data from your phone than the coffee house Wi-Fi. Leave the laptop home, or shop from home. Connections can be unencrypted and unsecured, leaving you open and vulnerable.

* Shop only with secured online sites - this means look for the padlock next to the url. A secure site displays HTTPS. Insecure is HTTP. The 's' and the padlock mean the site has an SSL Certificate (Secure Socket Layer) with encryption to keep data hidden from hackers.

Shop Smart and Enjoy the Holiday!

11/29/2025

L&I filed new tower crane rules to increase worker and public safety.
These changes address lessons learned from a catastrophic crane collapse in Seattle in April 2019 that killed four people.

A news release from Washington State Department of Labor & Industries.