04/01/2026
We're officially hiring again. Details for the open position are below! Resume Required. Please send resume's to [email protected].
Job Summary
We are a fast-paced towing company seeking a reliable and detail-oriented Dispatcher / Operations Assistant to join our team. This role is critical to daily operations and requires strong multitasking, communication, and problem-solving skills.
Key Responsibilities
Answer incoming customer calls and provide professional customer service
Accurately enter service calls into dispatch software
Dispatch drivers based on location, availability, truck type, and job requirements
Monitor job progress and adjust dispatching as needed
Coordinate with drivers to ensure timely and efficient service
Perform general office and clerical duties
Learn and manage multiple online portals for submitting required information to agencies
Ensure all paperwork and documentation is accurate and completed properly
Assist with day-to-day operations as needed
Qualifications
Strong multitasking and organizational skills
Ability to think quickly and make decisions under pressure
Excellent communication and customer service skills
Basic computer skills and ability to learn new systems quickly
Attention to detail and accuracy
Reliable and punctual
Preferred (but not required)
Previous dispatching or logistics experience
Experience in towing, transportation, or similar industries
Familiarity with office administrative tasks
What We Offer
Competitive pay (based on experience)
Stable, full-time position
On-the-job training
Opportunity to grow within the company
Work Environment
This is a fast-paced office environment where priorities can change quickly. The ideal candidate is calm under pressure, adaptable, and able to handle multiple tasks at once.
